K ===========================================================================    README_V40SP4_Details.txt   0 Web-Based Enterprise Service (WEBES) Version 4.0   Service Pak 4a  
 16 April 2002   K ===========================================================================   E NOTE: Service Paks 1 through 4 are not required if you are installing G Service Pak 4a, because Service Pak 4a also includes all of the updates & contained in Service Paks 1 through 4.  I Following are the changes included in the Service Pak since the WEBES kit E was released. Each Service Pak is cumulative and contains all changes B included in all prior Service Paks for the same WEBES kit release.  0 *** Changes from WEBES Common Components 4.0 ***      === Service Pak 1 ===  F    o Fixed the dumping of the Console resource subpacket at the end of"      GSxx FRU configuration trees.I    o Made install scripts more robust, no longer dependent on root user's       PATH variable.       === Service Pak 2 ===  )    o Upgraded DSNLink support as follows: 4      Tru64 UNIX: support for DSNLink V2.3E and V3.0.1      OpenVMS: support for DSNLink V2.2E and V3.0. D      Both encrypting and non-encrypting versions of DSNLink V3.0 areG      supported. No Windows changes have been made, only DSNLink V2.2 is       supported. :    o More robust process management and shutdown handling.H    o Removed display of debug messages during analysis of a set of input!      files (affects CA and CCAT). F    o Added explicit paths to all commands in install shell scripts, to7      accommodate users with different values for $PATH. F    o Now prevents possible interference with system CLASSPATH logical.      === Service Pak 3 ===  3    o Cluster member IDs are now detected correctly. B    o Tru64 UNIX: Director run states are now detected correctly by      webes_install_update.?    o Tru64 UNIX: Old "man" pages left by previous kits deleted. G    o Tru64 UNIX: Machines with large swap partitions handled correctly. 5    o "desta status" command now returns status codes:       99 => unknown state!      1 => Director is not running E      9 => Director status file says it's running, but the PID was not 
      found      3 => Director is running !      5 => Director is starting up #      7 => Director is shutting down H    o Tru64 UNIX and OpenVMS: Added "desta priority [ compete | low ]" toJ      allow the Director's priority to be changed to normal or low priority      while running. C    o Fixed ClassNotFoundExceptions in Notification services, and in 0      certain default directory cases on OpenVMS.1    o Fixed incorrect reporting of services dying. H    o OpenVMS: Handles system-defined DECC logicals which could interfere      with WEBES.      === Service Pak 4 ===  E    o Removed arbitrary UNIX limit on Director process's memory usage, D      allowing it to use more when needed, solving some out-of-memory'      errors analyzing large event logs. G    o Added a new undocumented command "desta sysinfo" to collect system A      information to supply to Compaq WEBES support when reporting       problems.D    o Subject line in SMTP email notifications of CA and CCAT ProblemJ      Reports now contains the subject correctly (was blank in many cases).  6    === Service Pak 4a ===  (released for OpenVMS only)  F    o The Java Runtime Environment embedded in WEBES was upgraded from I      version 1.2.2 to 1.3.1. The JRE in WEBES is independent of, and does I      not affect, any Java development kit product (JDK or SDK) installed  G      on the VMS system. Upgrading the JRE fixed cases found during SP4  G      testing where event floods crashed the Director process. An event  <      flood occurs when binary events are written to the fileJ      SYS$ERRORLOG:ERRLOG.SYS at a rate greater than one every few seconds.H      Compaq Analyze monitors this log and processes events added to this      log as they occur. F    o The Java file open mode was changed from 2 (the mode used in SP4)E      to 3 (the mode used in SP3 and earlier). While mode 2 fixed the  H      above event floods, it caused errors in other file write operationsF      and caused errors in RCM outputs. Upgrading the JRE was found to G      be an equivalent fix for the event flood problem and did not cause       the errors found in RCM.   ' *** Changes from Compaq Analyze 4.0 ***       === Service Pak 1 ===  4    o Analysis rules updates for the TS202c platform.0         o Official new platform support version.9         o Support added for environmental related errors. .         o Updated memory isolation algorithms.2    o Analysis rules updates for the ES45 platform.5    o Bit-to-text updates for all supported platforms. H    o Fixed the erroneous reporting of corruption on Windows binary event      file headers.F    o Event filters now handle empty date and computer name fields, and&      handle other empty fields better.1    o VMS counted strings in events now supported. H    o Fixed handling of event dates and times on international platforms.E    o Fixed incorrect reporting of Common Event Headers when a Storage %      Event Header is being processed. F    o Fixed bug in common syntax two where 'inp dir/*.*' caused invalid1      command error with second file in directory. <    o Documentation updates for Release Notes and User Guide.I    o CA commands default to operating on SYS$ERRORLOG:ERRLOG.SYS, instead &      of SYS$SYSROOT:[SYSERR]ERRLOG.SYS      === Service Pak 2 ===  G    o Now provides GS80/GS160/GS320 translation and analysis support via :      the SMC Console for SMC ConsoleWorks V3.0 and higher.2    o Analysis rules updates for the ES40 platform.F         o Fixed config tree bugs, including wrong part numbers, serial8           numbers, and not finding config tree FRU info.J         o Multiple callouts were confusing on double bit errors. The rulesJ           now check for prior correctable memory errors before calling out           memory or CPU.H         o Improved diagnosis for memory related problems. Fixed a bug inF           the rules for handling a double error halt (console data logH           event) and added additional multi-event correlation for double           bit errors. 2    o Analysis rules updates for the ES45 platform.2         o Fixed bugs related to DIMM FRU callouts.I         o Added API indictment for CPU FRU callouts and PFN page mapouts. 3    o Analysis rules updates for the GSxx platforms.          o Added EV68 support. 0         o Added special error case enhancements.:         o Updated callout reports based on field feedback.!         o Fixed dir-dimm callout. J         o Changes in PCA area when collected data is incomplete/incorrect.F         o Firmware has a problem collecting the correct data on an HPME           environmental event. Adjusted rules to compensate for this. J         o When a configuration tree was not present sometimes the FRU data.           was not correct. Fixed this problem.4         o Added API indictment for CPU FRU callouts.=    o Fixed handling of invalid flags on CLI analyze commands. J    o Added support for the "outtext" and "outhtml" options to the "ca fru"
      command. -    o Documentation updates for Release Notes.       === Service Pak 3 ===  2    o Analysis rules updates for the DS20 platform.E         o Threshold for correctable memory errors changed to 24 in 24 *           hours, which is the same as ES40I         o Now provides callout for CPU Uncorrectable Icache Parity Error. 2    o Analysis rules updates for the ES40 platform.:         o Added CPU and Memory PFN API indictment support.         o Added TS40 support. .         o Fixes for fan/power supply callouts.G         o Updated 670 rule for cases when source of double bit error is            not known.2    o Analysis rules updates for the ES45 platform.H         o For all Uncorrectable problem reports set the severity code to           1.I         o For all Correctable problem reports set the severity code to 2. 3    o Analysis rules updates for the GSxx platforms. 9         o Severity levels adjusted to support indictment. ,         o CPU and memory indictment updates.F    o Indictment is now enabled on any system running Unix 5.1 BL573 or      later.DJ    o Changed display of event times to show time in the time zone local toH      the machine that generated the event rather than the CA user's time
      zone.C    o Added support for System Marketing Model numbers 2007-2011 andt      SysType 39.F    o SMTP keywords in NotifyCA.txt files are no longer case-sensitive.-    o Documentation updates for Release Notes.hI    o Example event log CATEST.evt changed so that it now causes a problem :      report every time when simulating automatic analysis.F    o Windows: CA now correctly handles the application event log beingJ      cleared by the user, and when the event log fills up and wraps to the      beginning.1F    o Performance of initial event log processing and ongoing automaticG      analysis improved by eliminating processing of events that have noeI      analysis value. All real-time events are still displayed to the user=$      in the Web interface as always.J    o Configuration (FRU) events now handled correctly in initial event log      processing.      === Service Pak 4 ===  2    o Analysis rules updates for the DS10 platform./         o Improved memory isolation algorythms.nD         o Default evidence changed to event time and ID information.G           Memory callouts also include last address and data/check bit.d;         o Bug fixed: Incorrect J# for memory DIMM Callouts. 2    o Analysis rules updates for the DS20 platform./         o Improved memory isolation algorythms. D         o Default evidence changed to event time and ID information.G           Memory callouts also include last address and data/check bit.SH         o Bug fixed: CPU with Bcache fill error to Icache not diagnosed.F         o Bug fixed: Bit-to-text for system and CPU fans 0/1 reversed.2    o Analysis rules updates for the ES40 platform./         o Improved memory isolation algorythms.UD         o Default evidence changed to event time and ID information.G           Memory callouts also include last address and data/check bit. H         o Bug fixed: CPU with Bcache fill error to Icache not diagnosed.=         o Bug fixed: No callout on power supply temp warning.rE         o Bug fixed: Incorrect callout for PCI Invalid PTE on Scatter            Gather transaction. E         o Bug fixed: Incorrect callout for Dcache Store Second error.e4    o Analysis rules updates for the TS202c platform.%         o Added support for SMM 2007.d/         o Improved memory isolation algorythms.,D         o Default evidence changed to event time and ID information.G           Memory callouts also include last address and data/check bit.f2    o Analysis rules updates for the ES45 platform.D         o For correctable errors orginating from memory, changed theH           counting method used. Instead of counting the number of errorsG           that occur at a memory address now count the number of errorss           that occur on FRU.6         o Made a number of enhancements and bug fixes.&         o Support for new ES45 models.3    o Analysis rules updates for the GSxx platforms. G         o Decreased the amount of analysis data (complex storage units)a>           stored when analyzing certain events, thus improving           performance.F         o Performance enhancements for analysis of correctable events.B         o Added a workaround for devices in PCI slot 7 incorrectlyE           identified by firmware, until firmware update is available. A         o Bit-to-text support for Dtag2 for both correctable and d>           uncorrectable errors (no analysis rule support yet).4         o Various user-reported problem cases fixed.0    o Analysis rules updates for storage devices..         o Added support for VersaStor devices.;         o Added five new HSG80 SAN Appliance storage rules.oG         o Decreased the amount of analysis data (complex storage units)r>           stored when analyzing certain events, thus improving           performance.2    o Analysis rules updates for Memory Channel II.@    o Standardized the display format of event dates and times in      translated events.cD    o Indictments in UNIX no longer create Problem Reports in the Web,      Interface and CLI when they should not.B    o Solved cases of reprocessing and skipping events in automatic@      analysis which caused duplicate and missed Problem Reports.G    o Handles corrupt event logs better, fixed certain cases which wouldf      cause CA to hang..    o Improved duplicate event detection logic.H    o Fixed automatic analysis problem reporting when event times "skip".    * Web Interface Changes *      === Service Pak 1 ===  >    o Fixed an Internet Explorer error when closing its window.    o Plugged a memory leak.iI    o Fixed an error displaying data for an event log where all events ared      filtered out.,    o Fixed refreshes of the progress window.?    o Fixed progress window, sometimes showed "n+1 of n" events.hG    o Fixed bug where trying to remove multiple selected templates wouldi-      only remove the first template selected. ;    o Improved performance when processing large event logs.d      === Service Pak 2 ===  J    o Clicking on the Progress icon, when the Progress window exists but isF      minimized, raises the existing Progress window to the foreground.I    o Windows event Source Names are now properly shown in the event index )      and the header of the event display.=      === Service Pak 3 ===  E    o Fixed intermittent NullPointerExceptions appearing in Web pages. 2    o Duplicate nodes removed from progress window.G    o Time-based filters now supported correctly in non-US date formats.o      === Service Pak 4 ===  ,    o Fixed processing of filter date values.4    o Now handles '&' in Computer Name filter values.I    o Fixed bug in combining multiple input files when creating new binaryc      event logs.A    o Fixed hanging when decomposing certain configuration events. -    o Handles out-of-memory situations better.rD    o 2nd and later logins by the same user now see Real-Time Problem      Reports correctly. 2    o All Relative Time filters now work correctly.>    o Configuration Tree index display now shows correct dates.0    o Users now see indexes based on logon times.  : *** Changes from Compaq Crash Analysis Tool (CCAT) 4.0 ***      === Service Pak 1 ===  C    o Crash analysis client rules updates for Tru64 UNIX and OpenVMSs      platforms.e-    o Documentation updates for Release Notes.       === Service Pak 2 ===  C    o Crash analysis client rules updates for Tru64 UNIX and OpenVMS-      platforms. @    o Fixed the conversion of the crash time stamp in Tru64 UNIX.@    o Changed expressions in OpenVMS to use specific line counts.      === Service Pak 3 ===  C    o Crash analysis client rules updates for Tru64 UNIX and OpenVMSn      platforms.tH    o SMTP keywords in CCATNotify.txt files are no longer case-sensitive.      === Service Pak 4 ===  C    o Crash analysis client rules updates for Tru64 UNIX and OpenVMSl      platforms.n2    o On VMS boot, crash file processing corrected.   *** Changes for RCM ***     * No Windows Changes *     * OpenVMS Changes *      === Service Pak 1 ===  ;    o Now allow duplicate Serial Numbers in soft partitions. >    o Fix problem collecting HSG80 data in Cluster environment.8    o Fix problem with Config Tree collection in Cluster.D    o Include binary CT5 data (CLUE$FRU_*.SYS) in collected ZIP file.E    o Add option to suppress IP address collection (Customer request). !    o RCM OpenVMS Collector fixes:iJ         o Problem with Serial Number on V6.2 systems and with RCM V4.0-4658           on systems with bad electronic Serial Numbers.,         o Temporary HSJ/D files not deleted.I         o Command Script fails on V7.1-2 unless PTHREADS patch installed, #           added note to README.TXT.t      === Service Pak 2 ===  )    o Eliminate 10-minute delay at reboot.r9    o Fixed problem with 'partid' variable on VAX systems.u6    o Use SYS$COMMON:[SYS$STARTUP] for RCM$STARTUP.COM.3    o Prevent %DCL-W-INVRANG error in propatch code.P      === Service Pak 3 ===      o Collect Tape information..    o Don't allow install with WEBES V3.* kits.    o Lif file transport only.o!    o Remove MANUAL EMAIL ADDRESS.i0    o Allow non exe files as software signatures.8    o Put Release Notes in SYS$COMMON:[SYSHLP] directory."    o Allow Multinet for local_ftp.1    o Fixed disk column width in software section.o    o Add RF72 as HS type.t%    o Allow DECNET as local transport. :    o Display full OpenVMS version in show cluster display.*    o Updated rcmscript.exe (in rcmhs.exe).      === Service Pak 4 ===  9    o RCM data collector using updated SAN Scripter V1.0A.o7    o Undefine variable when standalone VAX system used.iA    o Fixed Serial Number collection problem if CPU board swapped.r5    o Fixed 12-digit serial numbers truncated problem.a7    o Added a switch to get collection on one node only.i9    o Fixed CT5 unpack problem in WEBES SP3 installations.eI    o Added error checking to prevent looping if PCSI database is corrupt.==    o Updated Current Version of the software products in RCM.)@    o Updated SAN Storage controller data collection to find all       controllers.e  6    === Service Pak 4a ===  (released for OpenVMS only)  H    o The fixes implemented in the WCC for SP4a (see "Changes from WEBES C      Common Components 4.0" above) fixed errors introduced into RCMc      in SP4.    * Tru64 UNIX Changes *a  #    === No Service Pak 1 Changes ===r      === Service Pak 2 ===  ;    o Includes new default option for scheduled collections. ,    o Includes support for FIS installations.>    o Now accepts TAM email addresses ending in @jp.compaq.com.6    o Includes fix for cluster alias confusion problem.C    o Includes the ability to run UniCensus from the Sysman utility.o      === Service Pak 3 ===  G    o If the WEBES registry file has not yet been updated to include RCMoI      installation information, it will be updated when either Unisetup ors      Unicensus is run.H    o An incorrectly formatted error message is no longer output when theJ      RCM on Reboot option is chosen in the Sysman version of Unisetup whenH      running on a cluster. The RCM on Reboot option is now disabled when      running on a cluster.I    o The Service Pak will only install its UniCensus kit if the installedIG      version of UniCensus is older. Allows the user to keep a UniCensuseH      installed separately that is later than the one in the Service Pak.      === Service Pak 4 ===  3    o Modified default schedule for running Greader. D    o RCM/UniCensus now makes a backup of crontab before changing it.?    o RCM/UniCensus now supports multiple scheduled collections. @    o Provided a switch to collect CT5 binary file using GReader.:    o Enable RCM/UniCensus to operate with WEBES V4.0 only.@    o Error reporting added for local FTP site if transfer is not      completed. )    o Removed use of V5.1a Sysman feature. B    o Add check to prevent RCM/Unicensus trying to run without root      privileges.2    o Fixed sysman scheduling problem with crontab.G    o Fixed Mismatch between cli unisetup scheduling behavior and sysmanp      unisetup behavor.  E    o Known problem: On Tru64 V5.1, Sysman execution of Unicensus on auH      character cell terminal is unpredictable. Users should use only the9      Sysman GUI interface to run UniCensus on Tru64 V5.1.r  G    o Known problem: UniCensus cannot be canceled when Sysman is startedi$      through the web interface (i.e.G      http://hostname.xxx.domain.name:2301). It can be canceled manually-J      however by doing the following on the node that UniCensus is running:  3      # ps -e -o pid,command -uroot | grep sys_checkiG      (This will produce a list of all sys_check processes on the node.)t        # kill -9 pidG      (Kill each pid in the list. UniCensus will exit when all sys_checkS      pids have been killed.)  K ===========================================================================   : Copyright 2002 Compaq Information Technologies Group, L.P.  G Compaq and the Compaq logo, Tru64, and OpenVMS are trademarks of CompaqoC Information Technologies Group, L.P. in the United States and otheraI countries. Microsoft, Windows, and Windows NT are trademarks of Microsoft J Corporation in the United States and other countries. Intel is a trademarkH of Intel Corporation in the United States and other countries. UNIX is aI trademark of The Open Group in the United States and other countries. AlleJ other product names mentioned herein may be trademarks of their respective
 companies.  F Confidential computer software. Valid license from Compaq required forB possession, use or copying. Consistent with FAR 12.211 and 12.212,B Commercial Computer Software, Computer Software Documentation, andG Technical Data for Commercial Items are licensed to the U.S. Governmentd+ under vendor's standard commercial license.   I Compaq shall not be liable for technical or editorial errors or omissionsoI contained herein. The information is provided "as is" without warranty ofyD any kind and is subject to change without notice. The warranties forH Compaq products are set forth in the express limited warranty statementsA accompanying such products. Nothing herein should be construed asP$ constituting an additional warranty.  H This service tool software is the property of, and contains confidentialG technology of Compaq Computer Corporation or its affiliates. Possession G and use of this software is authorized only pursuant to the ProprietaryeH Service Tool Software License contained in the software or documentation accompanying this software.d  H Compaq service tool software, including associated documentation, is theC property of and contains confidential technology of Compaq ComputerxI Corporation or its affiliates. Service customer is hereby licensed to use J the software only for activities directly relating to the delivery of, andG only during the term of, the applicable services delivered by Compaq ortC its authorized service provider. Customer may not modify or reversetE engineer, remove or transfer the software or make the software or anylH resultant diagnosis or system management data available to other partiesC without Compaq's or its authorized service provider's consent. Upon.F termination of the services, customer will, at Compaq's or its service@ provider's option, destroy or return the software and associated  documentation in its possession.