8 c | Title Page ¸ | Prev ‘ | Next h | onMouseOut="self.status=''; return true">Table of Contents” | Service Tools[ | Index | 2 ( : 7.3 Customer Profile File ( ī You will need a customer profile file in order to automatically notify your Compaq qualified service provider of problems detected by Compaq Analyze. The profile file provides contact and system information used by your service provider. ( ŗ Normally, the customer profile file is named profile.txt and depending on your operating system, the file's location defaults to the following directory: ( K Tru64 UNIX: /usr/opt/compaq/svctools/data ( ? OpenVMS: svctools_home:[data] ( ż Windows: install directory\compaq\svctools\data where install directory indicates the directory where Compaq Analyze was installed ( ² You can change the name and location of the profile file, however, you will need to modify the path to reflect those changes (see Section 7.3.2). 2 ( : 7.3.1 Profile File Contents ( × The installation process creates a profile file for you, however, if you need to change the file you can do so using a text editor. The file includes contact information, company information, and system information. ( … If you modify the profile file, you should maintain the format of the information and save your changes in the appropriate directory. 2 ( : 7.3.2 Path Setup ( ÆIn order to use a profile file, you must specify the fully qualified path. Specify the path in the install directory\svctools\desta\config\desta.reg file (install directory refers to the directory where Compaq Analyze was installed). Add the following line to the desta.reg file: @ CA.ACHSProfile=filename ( Ā Where filename is the path and name of the profile file. Be aware that backslash characters must be duplicated in order to be interpreted correctly. ( v For example, on a Windows system using the default file name and location, the path statement would appear as follows: E CA.ACHSProfile=C:\\Program Files\\compaq\\svctools\\data\\profile.txt 8 c | Title Page ¸ | Prev ‘ | Next h | onMouseOut="self.status=''; return true">Table of Contents” | Service Tools[ | Index |
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( ī You will need a customer profile file in order to automatically notify your Compaq qualified service provider of problems detected by Compaq Analyze. The profile file provides contact and system information used by your service provider.
( ŗ Normally, the customer profile file is named profile.txt and depending on your operating system, the file's location defaults to the following directory:
( ² You can change the name and location of the profile file, however, you will need to modify the path to reflect those changes (see Section 7.3.2).
( × The installation process creates a profile file for you, however, if you need to change the file you can do so using a text editor. The file includes contact information, company information, and system information.
( … If you modify the profile file, you should maintain the format of the information and save your changes in the appropriate directory.
( ÆIn order to use a profile file, you must specify the fully qualified path. Specify the path in the install directory\svctools\desta\config\desta.reg file (install directory refers to the directory where Compaq Analyze was installed). Add the following line to the desta.reg file:
@ CA.ACHSProfile=filename ( Ā Where filename is the path and name of the profile file. Be aware that backslash characters must be duplicated in order to be interpreted correctly. ( v For example, on a Windows system using the default file name and location, the path statement would appear as follows:
@ CA.ACHSProfile=filename
( Ā Where filename is the path and name of the profile file. Be aware that backslash characters must be duplicated in order to be interpreted correctly.
( v For example, on a Windows system using the default file name and location, the path statement would appear as follows:
E CA.ACHSProfile=C:\\Program Files\\compaq\\svctools\\data\\profile.txt