7.2 Configuring SMTP Mail Notification

Hl25Q77.2 Configuring SMTP Mail Notificationu,

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: * 7.2 Configuring SMTP Mail Notification

¸ Automatic notification provides the capability to send problem reports to recipients through the SMTP protocol.

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P ;  Note
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, If you want to use SMTP (e-mail) automatic notification, your machine must either have connectivity to another SMTP server on the TCP/IP network, or it must have its own SMTP server. For further information on configuring your machine as a SMTP server, refer to your operating system documentation.

N To set up SMTP (E-mail) notification of problem reports, you must edit the NotifyCA.txt file. You may have already entered the appropriate information during installation. If so, you will find the information stored in this file.

T Use any text editor to open the file and specify what server to use for sending E-mail notification and the users to whom messages should be sent. The NotifyCA.txt file is in the following locations, depending on your operating system:

(MTru64 UNIX: /usr/opt/compaq/svctools/config
(AOpenVMS: svctools_home:[config]
(ïWindows: install directory\config
where install directory indicates the directory where Compaq Analyze was installed

x The basic format of the text file is as follows:

9SERVER=servername
mFROM=username1@server.xxx.com
ÙTO=username1@mailaddress1.com; username2@mailaddress2.com
mCC=username3@mailaddress3.com

€ The servername must be either a machine currently running an SMTP server process, or localhost if the machine running Compaq Analyze is also an SMTP server. The users you identify in the TO and CC fields of the NotifyCA.txt file are automatically sent problem reports. Extraneous spaces are ignored and the semicolon can be used as a recipient separator in the TO and CC fields. The CC field is optional. For changes in the NotifyCA.txt file to take effect, you must stop the Director, then restart it.

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P ;  Note for UNIX
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K If your environment does not allow for SMTP forwarding using the normal protocol, you can add the following line to the NotifyCA.txt file:
CMD=mailx -s '%s' %t
The mailx command can be replaced with any other command for sending mail. The %s is substituted for the subject line of the problem report. The %t is substituted with a space-separated list of the mail addresses specified on the TO= lines of the NotifyCA.txt file.

8(Disabling and Enabling SMTP Notification

¿ The SMTP Notification service is enabled by default, but will not perform any notification until the configuration procedures described in this section are performed (unless the necessary information was provided during installation). To disable any notification of problem reports, use the web interface to deselect the "autoStart" checkbox in the SMTP Notification service's configuration attributes. The next time the Director is restarted, the Notification service will not be started, and no mail will be sent for problem reports. See Chapter 6 for more information regarding configuration.
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p› To re-enable the service, select the "autoStart" checkbox and restart the Director.
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P	; Note
	: , If you want to use SMTP (e-mail) automatic notification, your machine must either have connectivity to another SMTP server on the TCP/IP network, or it must have its own SMTP server. For further information on configuring your machine as a SMTP server, refer to your operating system documentation.