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S Your service obligation describes the details of your service agreement. You can view an existing service obligation or override an expired obligation from the command line. See Chapter 1 for more information about service obligations.
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’ To view the service obligation for a machine, enter the following command: ( @ desta servob show
Ô This displays all the information associated with your service obligation. The following example depicts the service obligation information:
WEBES Service Obligation Status
-------------------------------
' Service Obligation: Valid
* Service Obligation Number: 50036123
* System Serial Number: 50036123
( Service Provider Company Name: Compaq
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ö If you need to view the analysis or translation results on a computer without a valid service obligation, you can override the service obligation using the following command: ( D desta servob override
[ Overriding does not change the service obligation; rather, it enables your service provider to use Compaq Analyze without a valid service obligation. Overriding the obligation enables you to view Compaq Analyze report output for one hour regardless of your obligation status.
¿ The following example shows the prompts that appear when you override the service obligation along with sample answers:
! WEBES Service Obligation Override
! ---------------------------------
O Service Provider Company Name? Compaq
S Service Provider Employee Name? Jack Smith
U Service Provider Employee ID#? 000000000000
___.
< WARNING on March 28, 2000 7:36:01 AM MST (0.037 sec elapsed)
. Obligation Information Changed as follows:
Q Obligation overridden for service provider until Tue Mar 28 08:36:01 MST 2000
J by Jack Smith (000000000000) of Compaq on Tue Mar 28 07:36:01 MST 2000
Current Thread[main,5,main]
» The override information is included in the output resulting from any subsequent analysis or translation operation.
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