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Title Page
List of Figures
List of Tables
Preface
    Overview
    Intended Audience
    Documentation Conventions
    Further Information
1 Introduction
    1.1 Description of Compaq Analyze
    1.2 Compaq Service Tools
    1.3 Supported Products
    1.4 Supported Operating Systems
    1.5 WEBES and Compaq Analyze Processes
       1.5.1 Director
       1.5.2 Command Line Interface (CLI)
       1.5.3 Web Interface
       1.5.4 Director/Interface Interaction
    1.6 Starting the Director
    1.7 Stopping the Director
    1.8 Monitoring WEBES Processes
    1.9 Log Files
       1.9.1 Location
       1.9.2 Logging Level
    1.10 Service Obligations
    1.11 Environment Setup
    1.12 Nomenclature Differences
2 Command Line Interface (CLI)
    2.1 Overview
       2.1.1 Standalone CLI
       2.1.2 Conventions
    2.2 Command Syntax
       2.2.1 Setting the Default Syntax
       2.2.2 Showing the Default Syntax
    2.3 Command Verbs
       2.3.1 CA Command Verbs
       2.3.2 DESTA Commands
    2.4 Command Parameters
    2.5 Analysis
       2.5.1 Manual Analysis
          2.5.1.1 Performing Manual Analysis
          2.5.1.2 Specifying Input Files
          2.5.1.3 Saving Output to a File
       2.5.2 Automatic Analysis
          2.5.2.1 Viewing Automatic Analysis Reports
          2.5.2.2 Logging Automatic Analysis Reports
       2.5.3 Analysis Output
    2.6 Translation
       2.6.1 Performing Translation
       2.6.2 Specifying Input Files
       2.6.3 Saving Output to a File
       2.6.4 Filtering Log Files
       2.6.5 Output Type
       2.6.6 Translation Output
    2.7 Summary of Events
       2.7.1 Specifying Input Files
       2.7.2 Filtering Log Files
       2.7.3 Indexed Output
       2.7.4 Example Output
    2.8 Creating New Binary Event Log Files
       2.8.1 Specifying Input Files
       2.8.2 Saving Output to a File
       2.8.3 Filtering Log Files
    2.9 Modifying Commands
       2.9.1 Input Files
       2.9.2 Output Files
       2.9.3 Filtering
    2.10 Knowledge Rulesets
    2.11 Configuration
    2.12 Notification
    2.13 Service Obligations
       2.13.1 Show
       2.13.2 Override
    2.14 Getting Help
3 Web Interface
    3.1 Description
       3.1.1 Translation
       3.1.2 Analysis
          3.1.2.1 Automatic
          3.1.2.2 Manual
       3.1.3 Notification
       3.1.4 Create New Binary Log File
    3.2 Accessing the Web Interface
       3.2.1 Supported Web Browsers
       3.2.2 Browser Setup
       3.2.3 Browsers and the Web Interface
       3.2.4 Starting the Web Interface
    3.3 Toolbar
    3.4 Navigation
    3.5 Customizing the Navigation Tree
       3.5.1 Groups
          3.5.1.1 Adding Groups
          3.5.1.2 Removing Groups
       3.5.2 Nodes
          3.5.2.1 Adding Nodes
          3.5.2.2 Removing Nodes
          3.5.2.3 Node Status
       3.5.3 Categories
          3.5.3.1 Adding Categories
          3.5.3.2 Removing Categories
       3.5.4 Log Files
          3.5.4.1 System Log
          3.5.4.2 Other Logs
    3.6 Analysis Information
       3.6.1 Automatic Analysis Features
       3.6.2 Manual Analysis Features
       3.6.3 Manual Translation Features
       3.6.4 Displaying Details
       3.6.5 Problem Reports
       3.6.6 Summary
       3.6.7 Events
       3.6.8 Sorting Results
    3.7 Processing Status
       3.7.1 Navigation Tree
       3.7.2 Progress Window
    3.8 Creating New Log Files
    3.9 Applying Filters
    3.10 Settings
       3.10.1 User Settings
          3.10.1.1 General Options
          3.10.1.2 Filters
          3.10.1.3 Event Columns
       3.10.2 Director Settings
          3.10.2.1 Compaq Analyze Log Files
    3.11 Getting Help
       3.11.1 Context Sensitive Help
       3.11.2 On-Line User Guide
    3.12 Log Off
    3.13 Lost Connection
    3.14 Service Obligation
    3.15 Disabling the Web Service
4 Event Translation
    4.1 Translation Defaults
    4.2 Automatic Translation
    4.3 Manual Translation
    4.4 Viewing Translation Information
    4.5 Interpreting Translation Information
       4.5.1 Overall
       4.5.2 Frame
       4.5.3 Field
    4.6 Typical Frame of a Translated Binary Event
5 Event Analysis
    5.1 Analysis Rules
    5.2 Instance Files
    5.3 Managing Rule Sets
       5.3.1 Viewing Registered Rules
          5.3.1.1 CLI
          5.3.1.2 Web Interface
       5.3.2 Registering and Unregistering Rule Sets
          5.3.2.1 CLI
          5.3.2.2 Web Interface
    5.4 Automatic Analysis
    5.5 Manual Analysis
    5.6 Resource Usage During Analysis
    5.7 Viewing Analysis Information
    5.8 Interpreting Analysis Information
       5.8.1 Managed Entity
       5.8.2 Service Obligation
       5.8.3 Brief Description
       5.8.4 Callout ID
       5.8.5 Severity
       5.8.6 Reporting Node
       5.8.7 Full Description
       5.8.8 FRU List
       5.8.9 Evidence
6 Configuration
    6.1 Getting the Configuration
    6.2 Changing the Configuration
       6.2.1 CLI
       6.2.2 Web Interface
    6.3 Global Configuration Attributes
       6.3.1 Changing the Attributes
       6.3.2 Changing Ports
       6.3.3 Changing the Report Type
    6.4 Component Configuration Attributes
       6.4.1 Common Attributes
       6.4.2 Extended Attributes
    6.5 Profiles
    6.6 Creating and Resetting the Configuration
7 Notification
    7.1 Automatic Notification
    7.2 Configuring SMTP Mail Notification
    7.3 Customer Profile File
       7.3.1 Profile File Contents
       7.3.2 Path Setup
    7.4 Enabling and Disabling SICL Notification
    7.5 Configuring CRSS Notification
       7.5.1 Enabling and Disabling QSAP Notification
       7.5.2 Event Log Settings
    7.6 Indictment API
A Sample Outputs
    A.1 Sample Configuration Entry page A–5Sample Analysis Output
    A.2 Sample Translated Event Output
       A.2.1 Full
       A.2.2 Brief
    A.3 Sample Configuration Entry
B Known Messages in Compaq Analyze
    B.1 Configuration File Created
    B.2 Start-up Errors in DUReader, Binlog, and Scavenge
    B.3 JIT Compiler Not Found
    B.4 Two Director Processes
    B.5 File Not Found
    B.6 Indictment CCAT Error
Glossary
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