l8HP DECprint Supervisor (DCPS) for OpenVMSG

HP DECprint Supervisor (DCPS) for OpenVMS
User's Guide

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EIf the error occurs during the printing of a PostScript file, either Ethe PostScript file or the application that generated the PostScript Gfile is in error. If the application is supplied by HP, contact the HP 4Customer Support Center and submit a problem report.

BEXITSRVR, exitserver has been executed --- permanent state may be changed
6Explanation: The PostScript operator @exitserver has been successfully executed. The =permanent PostScript system parameters may have been altered.
4User Action: No action is required.

>EXTNFILEOPENERR, Cannot open file extension to data_type file )DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT
NExplanation: The DECprint Supervisor software could not find Hor open the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT. BThere will be no attempt to match a file extension to a data type.
GUser Action: The system manager should verify that no Hmatching of file extension to data type is desired. If such matching is Hdesired, a DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT should be restored @from the installation, and a local site file (.DAT) created, if Fnecessary. The queue must be stopped (STOP /QUEUE /RESET) and started )(START /QUEUE) for a new file to be read.

@EXTNFILEREADERR, Error reading file extension to data_type file +DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT]
NExplanation: The DECprint Supervisor software could not read Hthe file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT]. There :will be no attempt to match file extensions to data types.
CUser Action: The system manager should verify the Gintegrity of this file. The queue must be stopped (STOP /QUEUE /RESET) 5and started (START /QUEUE) for a new file to be read.

.FLUSHING, Rest of job (to EOJ) will be ignored
FExplanation: An error or some other event caused the FPostScript interpreter to ignore the rest of the job. This message is Hpreceded by informational messages about the reason the job was aborted.
@User Action: Check the other messages returned.

/FONTNOTFOUND, Font font-name not found
AExplanation: The font setup module specified by 2/PARAMETERS=FONTS_USED is not in the font library.
HUser Action: The file is printed without the requested Dfont. If you are not satisfied with the output, then specify a font Dthat is in the font library, or have the system manager install the nmissing font. (Refer to Appendix D for more information about ordering optional font kits.)

?FPGGTPPS, First page > pages per sheet. First page set to 1.
>Explanation: Your print job includes a layup Cdefinition file that uses the FIRSTPAGE and PAGESPERSHEET options. FHowever, the FIRSTPAGE option requests that the first page be printed <in a page spot that is beyond the number specified with the PAGESPERSHEET option.
DUser Action: No action is required if you want the Cpages to be printed at the page spots given with the PAGESPERSHEET Elayup option. For example, if PAGESPERSHEET=5, the first page on the Gfirst sheet will print in the fifth page spot. If you want a different Aspot, edit the layup definition file and resubmit your print job.

?FTLDEVCTL, Fatal device control library problem. Config error: 5configuration error on printer-name
EExplanation: The device control library has a fatal error.
BUser Action: Report this problem the HP Customer Support Center.

*FUSCOPEN, Print Engine fuser cover is open
GExplanation: This message is sent when the paper exit cover is open.
9User Action: Close the paper exit cover.

4FUSINGERR, Print Engine fusing error --- FATAL ERROR
CExplanation: There is a fatal error in the fusing mechanism.
AUser Action: Call HP Customer Services. See the )printer operator's guide for information.

HANGUP, Data set hang-up
DExplanation: The printer was power-cycled during a +print job and therefore the job is aborted.
FUser Action: Resubmit the lost print job. Subsequent jobs will print normally.

GHPGENERIC, Product name product-name not recognized; assuming HP Generic
CExplanation: The printer model mentioned is an HP Hprinter, but not one supported by DCPS. A set of commands known to work Bon other HP models will be used. It is possible that not all DCPS features will be supported.
DUser Action: None. This message states the mode in which the printer will be run.

FILLEGAL_CHAR, Illegal character character at line n %in DCPS$FILE_EXTENSION_DATA_TYPE file
5Explanation: The syntax of the file @SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not Dexpected. There will be no attempt to match file extensions to data types.
DUser Action: The system manager should correct the Hproblem in the file. The queue must be stopped (STOP /QUEUE /RESET) and 1started (START /QUEUE) for a new file to be read.

HINTERNAL_ERROR, Internal error number detected, cannot continue
CExplanation: A fatal internal error identified by number has occurred.
EUser Action: Report this problem to the HP Customer FSupport Center. Include the number from the error message in your report.

1INTERUPT, Interrupt: The job has been interrupted
CExplanation: The PostScript interpreter sensed an Fexternal request to interrupt the PostScript program. This message is 'displayed as part of the Abort process.
FUser Action: None. This message confirms a requested action.

4INTRAYNOTAVL, No tray-name is installed on printer-name
HExplanation: The specified input tray is not currently installed on the printer.
BUser Action: Install the required input tray and Fresubmit the print job, or resubmit the print job specifying an input tray that is installed.

<INTRAYNOTSUP, No tray-name on printer-name
HExplanation: The specified input tray is not supported by the printer.
DUser Action: Resubmit the print job, specifying an Einput tray that is supported on the printer, or specifying a printer &that supports the required input tray.

BINVACC, invalidaccess: Attempt to store into read-only object --- $offending command is string
CExplanation: The PostScript interpreter sensed an Derror while trying to execute the PostScript command represented by string.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

7INVDDIFDATA, Invalid DDIF data, flushing to end of file
GExplanation: Your file contains unsupported DDIF data.
EUser Action: Make sure that your file contains only <DDIF tags from the image data subset. Then resubmit the job.

'INVDDIFFILE, File is not in DDIF format
EExplanation: You submitted a file for printing with Dthe DATA_TYPE=DDIF parameter but the file did not contain DDIF tags.
BUser Action: Resubmit your printing job with the proper DATA_TYPE parameter.

&INVEXIT, invalidexit: Exit not in loop
CExplanation: The PostScript interpreter sensed an 6error while trying to execute the PostScript operator exitserver.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

CINVFILACC, invalidfileaccess: Bad file access string --- offending command is string
CExplanation: The PostScript interpreter sensed an Derror while trying to execute the PostScript command represented by string.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

HINVFONT, invalidfont: Bad font name or dictionary --- offending command is string
CExplanation: The PostScript interpreter sensed an Derror while trying to execute the PostScript command represented by string.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

=INVIMGPRM, Invalid DDIF image parameters, image frame ignored
CExplanation: Your file contains unsupported image parameters.
EUser Action: Correct your file to include supported &image parameters and resubmit the job.

CINVREST, invalidrestore: Improper restore --- offending command is string
CExplanation: The PostScript interpreter sensed an Derror while trying to execute the PostScript command represented by string.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

<IOERROR, System I/O error occurred --- offending command is string
FExplanation: The ScriptPrinter printer sensed an I/O +error as a result of a communication fault.
EUser Action: Resubmit the job to be printed. If the Gerror occurs again, examine the communications line for hardware, data !rate, or parity/framing problems.

/IPHOSTUNKNOWN, unknown or invalid internet host
BExplanation: The printer's internet host name is unknown or invalid.
HUser Action: Check that you have specified the correct 'host name. If it is correct, see if the pingH internet host utility can communicate with the printer. You may have a G problem with your network or name server. If the problem has occurred B since your system was rebooted, ensure that the DCPS$STARTUP.COM E procedure has commands to initialize the associated DCPS queue, and = that DCPS$STARTUP.COM will run whenever your system reboots.

3ITCOPN, Print engine paper input tray cover is open
;Explanation: The paper input tray is open.
?User Action: Close the paper input tray cover.

)JOBABORT, Job job-number aborted
GExplanation: The specified job was terminated for one ?of the following reasons. Take the actions recommended for the appropriate problem:

You deleted an active job on the local print queue.G
PostScript requested that the job be aborted due to a printer or H internal error. In this case, another error message provides specific ( information about the required action.D
The print symbiont process stopped. In this case, report this G problem to the HP Customer Support Center with a description of your K DECprint Supervisor configuration and the circumstances under which this error occurred.7
An internal error occurred in the job controller.

)JOBFINISH, Job job-number finish
FExplanation: The entire print job has been processed Nby the DECprint Supervisor software. This does not necessarily mean the print job has finished printing.
#User Action: None.

DJOB_ID, for job job-name (queue queue-name, entry 5job-number) on execution-queue-name
FExplanation: Informational message received when you Cinclude the /NOTIFY qualifier with the PRINT command. This message Bprovides you with more information about the previously displayed message.
#User Action: None.

'JOBSTART, Job job-number start
AExplanation: Connection to the printer has been 4established and the printer is now printing the job.
#User Action: None.

GKEYNOTREC, The keyword value in the /PARAMETERS qualifier was not recognized
KExplanation: The DECprint Supervisor software detected an Binvalid keyword in the /PARAMETERS qualifier of the PRINT command.
DUser Action: Check the syntax of the parameter you =entered. Resubmit the print request with the correct keyword.

-KIT_EXPIRED, This version of DCPS has expired
GExplanation: The version of DCPS you are running is a #field test version and has expired.
@User Action: Upgrade your system to a released .version, or later field test version, of DCPS.

HLAYUPIGNORED, layup_definition parameter ignored, since Number_Up=0 was specified
CExplanation: You specified NUMBER_UP=0 with layup !definition, which disables layup.
DUser Action: If you want to use a layup definition Hfile, specify a nonzero value for NUMBER_UP or do not use the NUMBER_UP &parameter. The default is NUMBER_UP=1.

ALAYUPOPENERR, Can't open layup definition file file-name
FExplanation: The layup definition file you specified @in the PRINT command is not in the DCPS$LAYUP directory, or the "DCPS$LAYUP logical is not defined.
>User Action: Check the spelling of the layup /definition file name and try the command again.

DLAYUPREADERR, Read error on layup definition file file-name
FExplanation: The layup definition file you specified Hin the PRINT command is not in DCPS$LAYUP, or DCPS$LAYUP is not defined.
>User Action: Check the spelling of the layup /definition file name and try the command again.

HLIMCHK, limitcheck: Implementation limit exceeded --- offending command is string
CExplanation: The PostScript interpreter sensed an Derror while trying to execute the PostScript command represented by string.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

1LOGOPENERR, Can't open log file filename
GExplanation: This error occurs with the MESSAGES=KEEP Dparameter, as either a PRINT qualifier or a queue default, when you cannot open a log file.
HUser Action: Check the user's record in the system UAF Efile and make sure it contains the correct device and directory name.

5LOGWRITERR, Write error on log file filename
GExplanation: This error occurs with the MESSAGES=KEEP Dparameter, as either a PRINT qualifier or a queue default, when you cannot write to a log file.
HUser Action: Check the user's record in the system UAF Efile and make sure it contains the correct device and directory name.

-LOSTPATH, The current path may have been lost
BExplanation: You receive this message when layup Einteracts with a PostScript program that contains the results of the @charpath operator in the current path during a $showpage operation.
GUser Action: Correct the PostScript program. Refer to 2the PostScript Language Reference Manual.

@LOXJAM, Please clear paper jam caused by lower transport station
HExplanation: A paper jam occurred in the lower portion of the printer.
FUser Action: Clear the paper jam. The print job will be continued automatically.

3LPDTERMINATED, LPD Connection abnormally terminated
EExplanation: An LPD connection was made, but LPD on 9the printer or remote host has terminated the connection.
GUser Action: For a printer, make sure you specify the Gcorrect internal queue name, if required, when creating the queue. For Da remote host, make sure you specify the correct queue name for the remote print queue.

8LPSPCLERR, Job aborted due to PrintServer protocol error
DExplanation: The client or the PrintServer printer :violated the LAPS protocol, causing the job to be aborted.
EUser Action: Try submitting the print job again. If Dnecessary, reboot the printer. If the job continues to fail, report Ethis problem to the HP Customer Support Center with a description of Eyour PrintServer configuration and the circumstances under which the error occurs.

LRJACCESSDENIED, Access denied
CExplanation: This LAT message indicates that your Egroup is not authorized to access the port connected to the printer. $Your connection request is rejected.
FUser Action: Enable the group for the port and start the queue again.

-LRJACCESSREJECT, Immediate access is rejected
BExplanation: This LAT message indicates that you )cannot access LAT services at the moment.
DUser Action: None. The printing system tries again later.

LRJCORRUPT, Corrupted request
CExplanation: This LAT message indicates that your Gconnection request for LAT services was corrupt and therefore rejected.
6User Action: Restart the queue later.

)LRJDELETED, Queue entry deleted by server
FExplanation: This LAT message indicates that the LAT Cdevice deleted your queue entry and terminated your LAT connection.
GUser Action: Restart the queue and send the print job again.

LRJDISABLE, Service is disabled
FExplanation: This LAT message indicates that the LAT "service node software is disabled.
FUser Action: Restart the queue after the LAT service node is enabled.

&LRJILLEGAL, Illegal request parameters
AExplanation: This LAT message indicates that an $internal printer error has occurred.
EUser Action: Report this problem to the HP Customer Support Center.

LRJINUSE, Port of service in use
GExplanation: This LAT message indicates that the port you selected is in use.
DUser Action: None. The printing system retries the operation later.

$LRJNAMEUNKNOWN, Port Name is unknown
BExplanation: This LAT message indicates that you (requested a port unknown to the service.
CUser Action: Specify the correct port name in the HLAT$SYSTARTUP.COM procedure and the DCPS$STARTUP.COM procedure. Restart the queue.

LRJNOSERVICE, No such service
BExplanation: This LAT message indicates that the Gservice name is invalid or does not match any authorized group for the port.
EUser Action: Specify a valid service name or enable Eyour group for the port connected to the serial printer. Restart the queue.

%LRJNOSTART, Session cannot be started
BExplanation: This LAT message indicates that you >cannot start another session on that port at the present time.
DUser Action: None. The printing system retries the operation later.

;LRJNOTOFFERED, Service is not offered on the requested port
GExplanation: This LAT message indicates that you have @requested a service that is not offered on that particular port.
HUser Action: Use SHOW SERVICES and SHOW NODES to check Eservice names and node names. Specify the name of a port that offers Hthe required service (connection to a printer) in the LAT$SYSTARTUP.COM file and restart the queue.

2LRJNOTSUPPORT, Requested function is not supported
AExplanation: This LAT message indicates that an $internal printer error has occurred.
EUser Action: Report this problem to the HP Customer Support Center.

-LRJRESOURCE, Insufficient resources at server
FExplanation: This LAT message indicates that the LAT #device cannot service your request.
FUser Action: None. The printing system retries later.

(LRJSHUTDOWN, System shutdown in progress
:Explanation: The system is shutting down.
DUser Action: Resubmit your connection request when system resources have returned.

LRJUNKNOWN, Unknown
CExplanation: Your request for a LAT connection is /rejected for reasons that cannot be determined.
yUser Action: Refer to the HP OpenVMS System Management Utilities Reference Manual for help to *correct the problem and restart the queue.

#MANFEEDTIMEOUT, Manual feed timeout
GExplanation: You requested the manual feed input tray Din the print job. However, the printer did not get the paper in the !slot before the timeout occurred.
EUser Action: When you use the manual feed slot, you Fmust load the paper into the slot when your print job starts printing.

HMEDIATYPENOSUP, Media type selection not supported for PostScript Level 1 printers
GExplanation: You requested that your job select paper @based on media type selection. This feature is not supported on PostScript Level 1 printers.
CUser Action: Send your job to a printer that runs PostScript Level 2 or above.

@MEDIATYPENOTAVL, No mediatype type medium is loaded in printer name
GExplanation: The printer does not have the media type !you requested loaded in any tray.
DUser Action: Choose another printer or a different media type.

>MEDIATYPENOTRAY, mediatype type medium is not in the +tray tray in printer name
EExplanation: You requested both a specific tray and Bmedia type for your job. The printer does not have the media type !loaded in the tray you requested.
EUser Action: Select another combination of tray and Hmedia type, or choose by another combination of paper size, tray and/or media type.

5NEGAREA, Layup definition margins overlap one another
FExplanation: You included a layup definition file in :your print job that sets the margins so that they overlap.
GUser Action: Edit the layup definition file to change Bthe margins and resubmit your job. Refer to the MARGINS option in ;User's GuideUser's Guide for information.

0NEWSETUPFILE, creating new version of setup file
GExplanation: The DCPS startup procedure is creating a Gnew version of the setup file, used when the procedure is later run in setup mode.
BUser Action: None. This message is informational.

3NEWSTARTUP, newer version of DCPS$STARTUP available
?Explanation: A new version of DCPS$STARTUP is available.
7User Action: Copy the new version from
ESYS$STARTUP:DCPS$STARTUP.TEMPLATE and incorporate your site-specific Cchanges. This is not required, but recommended to keep up with new 6features incorporated into the DCPS startup procedure.

8NOCOPYPG, "copypage" is not supported by multipage layup
HExplanation: The copypage operator is Bignored when you use layup to print more than one page to a sheet.
#User Action: None.

@NOCURPT, nocurrentpoint: Path is empty --- offending command is string
CExplanation: The PostScript interpreter sensed an Derror while trying to execute the PostScript command represented by string.
GUser Action: If this error occurs during the printing Eof a file with a data type other than PostScript, an error exists in Ethe translation process. If the translator is supplied by HP, report /this problem to the HP Customer Support Center.

>NODEVCTLLIB, No device control library specified for the queue
GExplanation: The printer queue does not have a device control library.
DUser Action: Associate the standard device control 1library with the queue and resubmit your request.

2NOFONTLIBR, Font library string not found
FExplanation: The required soft font kit has not been 6installed on the system, or there is a system problem.
CUser Action: Your print job completes without the Erequested fonts. If the output is not acceptable, resubmit the print 8job after the required soft font kit has been installed.

GNOINPTRAY, INPUT_TRAY selection not supported for printer-name
EExplanation: The printer associated with the queued Grequest does not support the INPUT_TRAY parameter to the PRINT command.
>User Action: Resubmit your print job without requesting an input tray.

@NOLAYUPFIL, Layup definition module module-name is not accessible
FExplanation: The layup definition file you specified Ein the PRINT command is not in the area pointed to by the DCPS$LAYUP 9directory, or the DCPS$LAYUP logical name is not defined.
>User Action: Check the spelling of the layup Cdefinition file name and try the command again. Do not include the Edirectory name or file extension of the layup definition file in the PRINT command.

=NOOUTTRAY, OUTPUT_TRAY, tray-name, not supported on printer name
?Explanation: The printer does not support the .specified option of the OUTPUT_TRAY parameter.
FUser Action: Resubmit your job without requesting an Aoutput tray or use one of the acceptable options for the printer.

*NORMALMODE, startup running in normal mode
EExplanation: The DCPS procedure is not being run in normal, rather than setup, mode.
BUser Action: None. This message is informational.

!NOSETUPFILE, setup file not found
GExplanation: The DCPS startup procedure was requested Bto be run in setup mode, but no previously-created setup file was 8found. Therefore, the procedure will run in normal mode.
FUser Action: If the startup procedure had never been Frun in normal mode, no setup file would have been created. If it had, Hthe setup file has been deleted or moved. No action is necessary as the Cstartup procedure will create a new setup file if one is not found.

=NOSETTRAY, Tray selection is not supported by multipage layup
BExplanation: Output tray selection operators are Bignored when you use layup to print more than one page to a sheet.
#User Action: None.

FNOSHEETANDTRAY, Cannot specify both Sheet_size and Input_tray on this printer
?Explanation: Both a SHEET_SIZE and INPUT_TRAY =parameter were specified for your print job, but the two are 'incompatible for the specified printer.
FUser Action: Select the desired paper using only one of these parameters.

CNO_SHEET_SIZE, Sheet size must be specified for input-tray
DExplanation: You included the INPUT_TRAY parameter Fwith either the MANUAL_FEED or ENVELOPE_FEEDER value, but you did not Galso specify the sheet size with the SHEET_SIZE or PAGE_SIZE parameter.
>User Action: When you specify MANUAL_FEED or AENVELOPE_FEEDER, you must specify the paper size with either the "SHEET_SIZE or PAGE_SIZE parameter.

.NOSUCHDEV, No such device device name
EExplanation: The device name in the execution queue Hdefinition in SYS$STARTUP:DCPS$STARTUP.COM, the printer startup command file, is incorrect.
AUser Action: Include the correct device name in Gparameter p2 of the execution queue definition in the DCPS$STARTUP.COM file.

'NOTONERCART, Toner cartridge is missing
HExplanation: The printer has no toner cartridge or the 0toner cartridge has not been installed properly.
HUser Action: Install the toner cartridge properly. The Dprint job is completed automatically when this problem is corrected.

NOT_READY, Printer not ready.
GExplanation: You tried to start a print queue and the 'printer is not connected or powered on.
FUser Action: Refer to the troubleshooting procedures cin Chapter 17 for ways to diagnose the problem.

'OFFLINE, Print engine has gone off line
6Explanation: The printer is off line.
;User Action: Put the printer back on line.

,OLDSETUP, setup file older than startup file
DExplanation: The creation date of the DCPS startup Gprocedure is newer than its setup file. The startup procedure will use the older setup file.
FUser Action: Check to see if the changes made to the Bstartup procedure would affect the definition of logical names as Cdefined in the older setup file. If so, create a new setup file by Frunning the startup procedure without the SETUP parameter. If not, no action is required.

&OPCMARKERR, OPC synchronous mark error
EExplanation: The printer has a problem with its OPC mechanism.
FUser Action: Call HP Customer Services. Refer to the .LN03R ScriptPrinter Operator's Guide.

9OPTICERR, Print Engine optical unit error --- FATAL ERROR
>Explanation: The optical unit of the printer encountered a fatal problem.
FUser Action: Call HP Customer Services. Refer to the .LN03R ScriptPrinter Operator's Guide.

AOUTSIZNOTSUP, size-name size medium is not supported on #printer-name output device
HExplanation: The specified sheet size is not supported by the printer.
CUser Action: Use a supported sheet size, or use a 3different printer that supports the specified size.

HOUTTRAYMISMATCH, Printer printer-name output tray setting does Anot match requested output-tray on printer-name
HExplanation: The output tray must be manually selected Fon the printer. The print job requested an output tray other than the currently selected output tray.
CUser Action: Either manually select the requested Boutput tray and resubmit the print job, or resubmit the print job Erequesting the output tray that is currently selected on the printer.

5OUTTRAYNOTAVL, No tray-name is installed on printer-name
?Explanation: The specified output tray is not #currently installed on the printer.
CUser Action: Install the required output tray and Gresubmit the print job, or resubmit the print job specifying an output tray that is installed.

"PAPERENTRYMIS, Paper entry misfeed
FExplanation: A paper jam has occurred in the printer input tray mechanism.
DUser Action: Clear the paper jam. The print job is 7completed automatically when this problem is corrected.

PAPEREXITMIS, Paper exit misfeed
FExplanation: A paper jam has occurred in the printer output tray mechanism.
DUser Action: Clear the paper jam. The print job is 7completed automatically when this problem is corrected.

$PAPERJAM, Paper jam, job put on hold
GExplanation: A paper jam occurred at the printer. The print job has been put on hold.
HUser Action: Clear the paper jam at the printer. Next, Eissue the following DCL command to release and restart the print job:

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Contents

Index

HP DECprint Supervisor (DCPS) for OpenVMSUser's Guide

HP DECprint Supervisor (DCPS) for OpenVMS
User's Guide