                          COMPAQ    G           Cover Letter for POLYCENTER Software Installation Utility for            OpenVMS Alpha              May 2000              Dear OpenVMS Customer,  E           The VMS62TO71U2_PCSI V2.0 remedial kit updates the POLYCEN- B           TER Software Installation utility for OpenVMS Alpha, in-B           cluding associated command procedures and help text. Af-C           ter installation of this kit, the POLYCENTER Software In- D           stallation utility will be functionally equivalent to thatB           provided by OpenVMS Alpha V7.2 with the addition of sev-F           eral corrections to the utility. The file name of the kit is3           DEC-AXPVMS-VMS62TO71U2_PCSI-V0200-4.PCSI.   G           This remedial kit can be applied to OpenVMS Alpha V6.2, V6.2- H           1H1, V6.2-1H2, V6.2-1H3, V7.1, V7.1-1H1, and V7.1-1H2 systems.B           To install it, enter a command similar to the following:  A              $ PRODUCT INSTALL VMS62TO71U2_PCSI /SOURCE=dev:[dir]   J           No reboot is required after successful installation of this kit.H           However, you will need to log out and then log on again before$           using the PRODUCT command.  G           For more information about this remedial kit, please read the I           release notes. The release notes are placed in SYS$HELP: during F           installation, but you can extract the file from the remedialJ           kit for viewing prior to installation. To copy the release notesI           from the kit to your default directory, enter a command similar            to the following:   O              $ PRODUCT EXTRACT RELEASE_NOTES VMS62TO71U2_PCSI /SOURCE=dev:[dir]   :           Important Note About Reverting to Prior Versions  F           After installaton of this remedial kit, your system will useE           the new features provided by this version of the POLYCENTER J           Software Installation utility. If a layered product is installedF           that makes use of this new functionality, then it may not beE           possible to revert back to an older version of the utility. E           This restriction occurs because there may be records in the I           software product database that the older version of the utility I           will not be able to interpret. This scenario may occur after an H           OpenVMS upgrade to a version of OpenVMS Alpha prior to V7.1-2.4           For example, this situation occurs if you:  G           1. Install this remedial kit on OpenVMS V6.2, V6.2-1H1, V6.2- 7              1H2, V6.2-1H3, V7.1, V7.1-1H1, or V7.1-1H2   ,           2. Install DECwindows Motif V1.2-5                 H           3. Upgrade to (or reinstall) OpenVMS V6.2, V6.2-1H1, V6.2-1H2,2              V6.2-1H3, V7.1, V7.1-1H1, or V7.1-1H2  C           The upgrade to any of the versions listed in step 3 above F           may fail (or other PRODUCT command operations on the product>           database may fail) with one of the following errors:  <                      %SYSTEM-F-ACCVIO, access violation, ...  U                      %PCSI-E-UNSDOCENC, unsupported product document encoding version   F           To prevent these failures after installing this remedial kitI           and the DECwindows Motif product (in the example above), do the            following:  7           1. Remove DECwindows Motif using the command:   (                 $ PRODUCT REMOVE DWMOTIF  H           2. Upgrade to (or reinstall) OpenVMS V6.2, V6.2-1H1, V6.2-1H2,2              V6.2-1H3, V7.1, V7.1-1H1, or V7.1-1H2  (           3. Reinstall this remedial kit  .           4. Reinstall DECwindows Motif V1.2-5  G           This workaround is not needed if you are upgrading to OpenVMS H           Alpha V7.1-2 or later. OpenVMS Alpha V7.1-2 and later versionsJ           already include the functionality provided by this remedial kit.                                          C                        Copyright  2000  Compaq Computer Corporation            ___________________   J        [TM] OpenVMS and VAX are trademarks of Compaq Computer Corporation.  M         [R] Motif is a registered trademark of Open Software Foundation, Inc.   +                                           2 