CONTENTS Title Page Copyright Page Preface 1 Introduction to Managing the Gateway 1.1 The Message Router VMSmail Gateway 1.2 Message Formats 1.2.1 VMSmail Message Format 1.2.2 Message Router Message Format 1.3 Types of Message That Can Be Read in VMSmail 1.3.1 Messages with More Than One Bodypart 1.4 Message Identifiers on Messages Handled by the Gateway 1.5 Management Tasks 2 Preparing to Configure the Gateway 2.1 The Gateway Configuration Procedure 2.2 Configuration Parameters 2.3 Preparing for Configuration 2.3.1 Default Values for the Gateway Configuration Parameters 2.3.2 Device Name 2.3.3 The Gateway Mailbox Password 2.3.4 The Gateway Account Password 2.3.5 Including VMS Usernames 2.3.6 Including VMSmail Header Information 2.3.7 Discarding Header Information 2.3.8 Displaying Distribution Lists 2.3.9 Maximum Time the Gateway Tries to Send Messages 2.3.10 Maximum Number of Retries 2.3.11 Maximum Number of Node Connections 2.3.12 Maximum Number of Recipients 2.3.13 Sending a Message Individually to Recipients 2.3.14 The Re-creation Interval for the Information Log File 2.3.15 Restart and Message Retry Interval 2.3.16 Running the Gateway Continuously 2.3.17 Batch Queue 2.3.18 Delivery of Gateway Mail Errors 2.3.19 Exception Reporting 2.3.20 Critical Number of Blocks 2.4 Configuring the Gateway on a VAXcluster 3 Configuring the Gateway 3.1 Using the Configuration Procedure 3.2 Starting the Configuration 3.3 Performing the Configuration 3.3.1 Performing a Default Configuration 3.3.2 Performing a Customized Configuration 3.4 Enabling and Recovering the Gateway 3.5 Running the CVP 3.5.1 CVP Overview 3.5.2 How to Run the CVP 3.6 Completing the Configuration 3.6.1 Extra Tasks for a VAXcluster 3.6.1.1 Set a Device for the Management Service 3.6.1.2 Set a Device for the Gateway 3.6.1.3 Set the Password for the MRGATE Account 4 Gateway Commands 4.1 Configuration Commands 4.2 Reconfiguring the Gateway 4.3 Starting the Gateway 4.4 Stopping the Gateway 5 Management Action Procedures 5.1 Using the Gateway Management Action Procedures 5.2 Exception Report 5.3 MRG MAPs 5.3.1 MAP MRG 1 5.3.2 MAP MRG 2 5.3.3 MAP MRG 3 5.3.4 MAP MRG 4 5.3.5 MAP MRG 5 5.3.6 MAP MRG 6 5.3.7 MAP MRG 7 5.3.8 MAP MRG 8 5.3.9 MAP MRG 9 5.3.10 MAP MRG 10 5.3.11 MAP MRG 11 5.3.12 MAP MRG 12 5.3.13 MAP MRG 13 5.3.14 MAP MRG 14 5.3.15 MAP MRG 15 5.3.16 MAP MRG 16 5.3.17 MAP MRG 17 5.3.18 MAP MRG 18 5.3.19 MAP MRG 19 6 Monitoring the Gateway for Errors 6.1 Overview 6.2 Running the Exception Reporting Routines Interactively 6.3 Using the MRTOVMS.INF File 6.3.1 SENT Status 6.3.2 INVALID ADDRESS Status 6.3.3 UNABLE TO SEND Status 6.4 Errors Reported in the MRTOVMS.INF File 6.5 Messages with Incorrect Syntax 6.6 Editing VMSERROR.DAT to Change the Gateway's Behaviour Under Certain Error Conditions 7 Error and Non-Delivery Messages 7.1 Introduction 7.2 Error Messages Received by Gateway Users 7.3 Non-Delivery Messages Received by Gateway Users 7.3.1 Non-Delivery Message Where the Route is Too Complex for VMSmail 7.3.2 Non-Delivery Message Due to an Exceeded Retry Interval 7.4 Error Messages Logged in the Gateway Error Log File A Sample Configuration A.1 Log of Configuration B Gateway Files and System Logicals FIGURES 1-1 Role of the Gateway When Sending ALL-IN-1 Mail to a VMSmail User on the Same Node 1-2 Role of the Gateway When Sending VMSmail to an ALL-IN-1 User on Another Node 1-3 VMSmail Message Format TABLES 1-1 1-2 Rules Used by the Gateway to Create a VMSmail or DECwindows Mail Message 2-1 Default Values for Configuration Parameters B-1 List and Description of the Gateway Files B-2 System Logicals