CONTENTS Title Page Copyright Page Preface 1 Introduction to Managing MRS 1.1 How Does MRS Work? 1.2 Checklist of Management Tasks 2 Maintaining the Directory Service 2.1 How Does MRS Use the Directory Service? 2.2 Responsibility for the Directory Service 2.3 Using MBMAN to Maintain the Directory Service 2.3.1 Running MBMAN 2.3.2 MBMAN Commands 2.3.3 MBMAN Command Syntax 2.3.4 MBMAN Qualifiers 2.3.4.1 Introduction 2.3.5 Building a Directory Service Subscriber Entry 2.3.6 Checking a Built Object 2.3.7 Resetting a Built Object 2.3.8 Adding a Built Object to the Directory Service 2.3.9 Displaying a Subscriber Entry 2.3.10 Selecting a Subscriber Entry 2.3.11 Modifying a Subscriber Entry 2.3.12 Displaying a Modified Object 2.3.13 Resetting a Modified Object 2.3.14 Adding a Modified Object to the Directory Service 2.3.15 Deleting a Subscriber Entry 2.3.16 Exiting from MBMAN 2.4 Creating Directory Service Entries for Digital Users 2.4.1 Building a Directory Service Entry for a User of a Message Router User Agent 2.4.2 Building a Directory Service Entry for a VMSmail User 2.5 Enabling Digital Users to Exchange Mail with Other Mail Systems 2.5.1 Exchanging Messages with Message Router X.400 Gateway 2.5.2 Exchanging Messages with Message Router VMSmail Gateway 2.5.3 Exchanging Messages with ULTRIX Mail Connection 2.6 Enabling IBM Users to Exchange Mail with Other Mail Systems Through MAILbus 2.6.1 Creating Directory Service Entries for IBM Users 2.6.2 Creating a Directory Service Entry for a User of Another Mail System Exchanging Mail Through MRS to an IBM User 2.7 Creating a Directory Service Entry to Redirect Messages for Unregistered Digital Subscribers 3 Preparing to Configure MRS 3.1 Introduction 3.2 Configuring MRS on a VAXcluster 3.3 Configuration Options 3.3.1 The DECnet SNA Gateway Name 3.3.2 The SNA Access Name 3.3.3 The MRS Receive Session Address 3.3.4 The MRS Send Session Address 3.3.5 The Digital Routing Element Name 3.3.6 The IBM DISOSS Routing Element Name 3.3.7 The Keyword Character Set 3.3.8 Handling Multi-Bodypart Messages 3.3.9 Accepting the Default Answer to Remaining Questions 3.3.10 Sending a Cover Note with a Single Bodypart Message 3.3.11 Requesting Confirmations of Delivery for Each Message Sent to IBM 3.3.12 The MRS Mailbox Name 3.3.13 The MRS Device Name 3.3.14 The Digital Routing Group Name 3.3.15 The IBM SNADS Routing Group Name 3.3.16 The IBM SNADS Hopcount 3.3.17 The MRS Batch Queue Name 3.3.18 The Retry Limit 3.3.19 Binary Files From IBM 3.3.20 Types of Message MRS Sends to IBM DISOSS 3.3.21 Passing DCA RFT and DCA FFT Documents Through MRS Unconverted 3.3.22 Directory Service Lookup of Recipients of DISOSS Notes 3.3.23 The Distribution List on DISOSS Notes 3.3.24 Suppressing Comment Control Blocks 3.3.25 Non-Delivery of Messages with Large Text Records 3.3.26 Non-Registration of MRS Users in the Directory Service 3.3.27 Autoforwarding Messages from an IBM Network to IBM SNADS 3.3.28 Changing the Sender's Address on Autoforwarded Messages 3.4 Configuring MRS Using Non-Standard Logicals 3.4.1 Suppress First Attachment Marker 3.4.2 Sending WPS-PLUS Bodyparts Generated in ALL-IN-1 EM 3.4.3 Suppressing Warning Text 3.4.4 Merging Left Print Margin with Ruler 3.4.5 Removing Blank Lines from Forwarded Messages Sent as Notes or as DCA FFT Documents 3.4.6 Sending Large or Complex WPS-PLUS Documents 4 Configuring MRS 4.1 Introduction 4.2 Configuration Procedure 4.3 Upgrading MRS to Version 1.3 4.4 Running the MRS Configuration Procedure 4.5 The Configuration Verification Procedure (CVP) 4.6 Post-Configuration Tasks 5 Starting, Stopping, Reconfiguring and Tuning MRS 5.1 Introduction 5.2 Starting MRS 5.2.1 Stopping MRS 5.3 Reconfiguring MRS 5.3.1 When to Reconfigure MRS 5.3.2 The Configuration Commands 5.3.3 Renaming the MRS Mailbox 5.3.4 The Procedure for Reconfiguring MRS 5.3.4.1 Stopping MAILbus 5.3.4.2 Running the MAILbus Configuration Procedure 5.3.4.3 Restarting MAILbus 5.4 Tuning of MRS Resource Quota Values 5.5 Adding Non-standard Logicals to MRS 5.6 Saving Temporary Files 6 Interpreting the MRS Information Log File 6.1 Introduction 6.2 Log File Entries 6.2.1 Messages from Digital to IBM SNADS 6.2.2 Distributions from IBM SNADS to Digital 6.3 MRS Error Logging 6.4 MRS Hibernation Period 6.4.1 Determining the Status of the MRS Process After a Fatal Error 6.5 The MRS Restart Procedure 6.5.1 Running MRS on a Single Node 6.5.2 Running MRS on a Cluster 6.6 What to Do If MRS Stops Unexpectedly 7 Management Action Procedures 7.1 Introduction 7.2 An Example Management Service Exception Report 7.3 How to Use the MAPs 7.4 MRS MAPs 7.4.1 MAP MRS 1 7.4.2 MAP MRS 2 7.4.3 MAP MRS 3 7.4.4 MAP MRS 4 7.4.5 MAP MRS 5 7.4.6 MAP MRS 6 7.4.7 MAP MRS 7 7.4.8 MAP MRS 8 7.4.9 MAP MRS 9 7.4.10 MAP MRS 10 7.4.11 MAP MRS 11 7.4.12 MAP MRS 12 7.4.13 MAP MRS 13 7.4.14 MAP MRS 14 7.4.15 MAP MRS 15 7.4.16 MAP MRS 16 7.4.17 MAP MRS 17 7.4.18 MAP MRS 18 7.4.19 MAP MRS 19 7.4.20 MAP MRS 20 7.4.21 MAP MRS 21 7.4.22 MAP MRS 22 7.4.23 MAP MRS 23 7.4.24 MAP MRS 24 7.4.25 MAP MRS 25 A Sample Configuration B Comment Control Block Messages B.1 Introduction B.2 Comment Control Block Meanings C Error Messages C.1 Introduction C.2 Error Message Format C.3 The MRS Messages TABLES 2-1 MBMAN Qualifiers for all Digital Users of MRS 3-1 Default Values for Mandatory Configuration Options 3-2 Default Values for Optional Configuration Options 3-3 Text Based Messages Sent From ALL-IN-1 IOS to IBM SNADS 5-1 MRS Account Resource Quotas 7-1 MAP Star Ratings