CONTENTS Title Page Copyright Page Preface 1 Introduction 1.1 Managing Message Router 1.2 Management Tools 1.3 The Transfer Service Maintenance Command Procedure 1.3.1 Running MR$TIDY on a Schedule 1.3.2 Running MR$TIDY Interactively 1.3.3 MR$TIDY Tasks 1.3.3.1 MR$TIDY Compulsory Tasks 1.3.3.2 MR$TIDY Regular Maintenance Tasks 1.3.3.3 MR$TIDY Housekeeping Tasks 1.4 The MB$REPOST Command Procedure 1.4.1 Reposting all Messages 1.4.2 Reposting Specific Messages 1.5 The Directory Service Maintenance Command Procedure 1.5.1 Running DDS$TIDY on a Schedule 1.5.2 Running DDS$TIDY Interactively 1.5.3 DDS$TIDY Tasks 1.5.3.1 DDS$TIDY Compulsory Tasks 1.5.3.2 DDS$TIDY Regular Maintenance Tasks 1.5.3.3 DDS$TIDY Housekeeping Tasks 1.6 The Directory Service Deferred Update Command Procedure 1.6.1 Running DDS$DEFER on a Schedule 1.6.2 Running DDS$DEFER Interactively 1.7 The Directory Service Cache Refresh Command Procedure 1.7.1 Running DDS$REFRESH on a Schedule 1.7.2 Running DDS$REFRESH Interactively 1.8 The Exception Reporting Routines 1.9 The Management Utilities 1.10 Information and Log Files 1.11 The MBMANAGER Account 2 Managing Message Router 2.1 Task Checklist 2.2 Updating the Exception Reporting Nodes List 2.3 Changing the Time Offset 2.4 Maintaining the Mailbox Directory on Your Network 2.5 Maintaining the Transfer Service Nodes List 2.6 Maintaining the Directory Service Nodes List 2.7 Making Backup Copies of the Configuration Data File 2.8 Making Backup Copies of Transfer Service Files 2.9 Making Backup Copies of Directory Service Files 2.10 Rebuilding the Directory Service Index Files 2.11 Changing the Message Router Account Passwords 2.12 Monitoring the Transfer Service Maintenance Command Procedure 2.13 Monitoring the Directory Service Management Command Procedures 2.14 Reading Exception Reports 2.15 Following MAPs 3 Maintaining the Transfer Service 3.1 Task Checklist 3.2 Monitoring the Queue File 3.3 Purging the Queue File 3.4 Compressing the Mailbox Directory and the Queue File 3.5 Purging the Log and Information Files 3.5.1 Purging Talker and Listener Log Files 3.5.2 Purging the Remote-Commands Log File 3.5.3 Purging the Message Transaction File 3.5.4 Purging the MRMAN Information File 3.5.5 Purging the Error Information File 3.6 Sending Service Messages 3.7 Deleting Partially Delivered Messages 3.8 Renaming the Log and Information Files 4 Maintaining the Directory Service 4.1 Task Checklist 4.2 Checking the Logical Names 4.3 Checking the Database Files 4.4 Checking the Directory Service Device 4.5 Compressing the Database Files 4.6 Renumbering Old Versions of Files 4.7 Purging the Queue Files 4.8 Monitoring Directory Service Events 4.9 Resetting the Directory Service Event Counters 4.10 Executing Deferred Transactions 4.11 Refreshing the Cache Database 5 Monitoring Message Router for Errors 5.1 Monitoring Message Router 5.1.1 Running the Exception Reporting Routines Interactively 5.2 Recovering from Errors 5.3 Potential Sources of Problems 5.3.1 DECnet is Not Set Up Correctly 5.3.2 Network Exception Reporting Not Running 5.3.3 The Transfer Service Listener Process Stops 5.3.4 Neighbor Node Not Defined in the Nodes List 5.3.5 Blocked Mailbox Queues 5.3.6 Mismatching Usernames 5.3.7 File Protection and Ownership Problems 5.3.8 Insufficient Disk Quota 5.3.9 Cluster Aliases 5.3.10 Intermittent Errors When Rebooting a Cluster 5.3.11 System Failures When DDS$COMPRESS is Running 5.3.12 Outdated Index Files 5.3.13 Missing Directory Service Processes 5.3.14 Performance Decreases When Populating the Directory Service Database A Example Log Files A.1 MR$TIDY.LOG A.2 DDS$TIDY.LOG A.3 DDS$DEFER.LOG A.4 DDS$REFRESH.LOG FIGURES 1 Message Router Documentation Map