CONTENTS Title Page Copyright Page Preface 1 Introducing the TeamLinks Connection (TLC) 2 Differences From TLC Version 2.1 2.1 Support for OpenVMS Alpha Systems 2.2 Updated File Cabinet Server 2.3 Updated PC Broadcast Server 2.4 Updated AIDA Server 3 Known Problems and Restrictions 3.1 Using the SUBSCRIBERS: Special Address 3.2 CDA Compatibility 3.3 Logical Device Names 3.4 Partially Successful Operation in the File Cabinet Server 3.5 Simultaneous Access to a Document 3.6 Using TeamLinks Remote Connection Manager With Captive ALL-IN-1 Accounts 4 Preparing to Install the TLC 4.1 Types of Installation 4.2 Prerequisite Software 4.3 Disk Space 4.4 Location of Site Link File 5 Installing the TLC 5.1 Keeping a Record of the Installation 5.2 Running the Installation Procedure 6 Restarting an Installation 6.1 Recovering from Installation Errors 6.2 Restoring the Object Libraries 6.3 Running the Postinstallation Procedures 7 Setting up the TLC 7.1 License Requirements 7.1.1 Choosing a License 7.1.2 ALL-IN-1 Client Services Access License 7.2 Setting up File Cabinet Servers 7.3 Setting up Network Transport Mechanisms 7.3.1 If You Use TCP/IP Transport 7.3.2 If You Use AppleTalk Transport 7.4 Enabling Non-DECnet Asynchronous Connections 7.5 Relinking ALL-IN-1 IOS 8 Managing AIDA Servers 8.1 Accessing the Manage AIDA Servers Menu 8.2 How the AIDA Server Works 8.3 When are Management Tasks Necessary? 8.4 What do Management Tasks Involve? 8.5 Configuring an AIDA Server 8.6 Tuning an AIDA Server 8.6.1 Controlling the Number of Users 8.6.2 Setting Process Quotas 8.6.3 Controlling Mail Directory Usage 8.7 Ensuring Access to Up-to-date Data Files 8.8 Accessing Additional Form Libraries 8.8.1 Creating an AIDA Library Search Order 8.8.2 Using a Test Library Search Order 8.9 Changing the State of an AIDA Server 8.9.1 Starting an AIDA Server 8.9.2 Stopping an AIDA Server 8.10 Monitoring and Controlling Connections to an AIDA Server 8.11 Creating an AIDA Server 8.12 Removing an AIDA Server 9 Managing File Cabinet Servers 9.1 Overview of the File Cabinet Server 9.1.1 What the File Cabinet Server Does 9.1.2 Connections to the File Cabinet Server 9.1.3 Locating File Cabinet Objects 9.1.4 Opening Drawers 9.1.5 The Drawer Cache 9.2 Tasks Involved in Managing File Cabinet Servers 9.3 Accessing the Options for Managing File Cabinet Servers 9.4 Managing a Remote File Cabinet Server 9.5 File Cabinet Server Configuration and Attributes 9.6 Creating a Local File Cabinet Server 9.6.1 Enabling Connections to a New File Cabinet Server 9.7 Changing File Cabinet Server Configuration and Attributes 9.8 Deleting a File Cabinet Server 9.9 Changing the Status of a File Cabinet Server 9.9.1 Starting a File Cabinet Server 9.9.2 Stopping a File Cabinet Server 9.9.3 Enabling a File Cabinet Server 9.9.4 Disabling a File Cabinet Server 9.10 Identifying Clients of the File Cabinet Server 9.11 Resetting the Warning for Disk Quota Limit 9.12 Tuning the File Cabinet Server 9.12.1 Monitoring the Performance of the File Cabinet Server 9.12.2 Tuning File Cabinet Server Process Quotas 9.12.3 Setting the Value of CHANNELCNT 9.12.4 Tuning the File Cabinet Server Drawer Cache 9.12.5 Controlling the Number of Clients 9.12.6 Setting the Process Priority of the File Cabinet Server 10 Enabling Broadcast Messages 10.1 The PC Broadcast Server 10.2 ALL-IN-1 Conditions for Enabling Broadcast Messages 10.3 The PC Notification Data Set 11 Tools for Troubleshooting 11.1 Running the IVP 11.2 AIDA Server Log Files 11.3 AIDA Server Tracing 11.3.1 What You Can Trace 11.3.2 AIDA Server Trace Files 11.3.3 Enabling AIDA Server Tracing 11.3.4 Switching AIDA Server Tracing Off 11.4 File Cabinet Server Log Files 11.5 File Cabinet Server Tracing 11.5.1 Tracing File Cabinet Server Activity 11.5.2 Tracing Client Connections 11.6 PC Broadcast Server Log Files 11.7 The PC Broadcast Test Program 11.8 The PC Broadcast Server Test Program 11.9 Testing Transport Mechanisms for Broadcast Messages 12 Solving Problems 12.1 Problems with Addressing Mail 12.2 Problems with the File Cabinet Server 12.2.1 Failure to Connect to the File Cabinet Server 12.2.2 File Cabinet Server Fails to Start 12.2.3 Invalid Authentication Information 12.2.4 Thread Access Violation or Internal Error 12.3 Problems with Broadcast Messages 12.3.1 Checking the RSVD_FOR_TCS Flag 12.3.2 Checking an Entry in the OA$PC_NOTIFY Data Set 12.3.3 Starting and Stopping the PC Broadcast Server 12.4 DASL Errors FIGURES 1-1 The ALL-IN-1 Client-Server Environment 10-1 Broadcasting Messages to a PC TABLES 1-1 Components of the TLC 4-1 Preparation Tasks 4-2 Types of Installation 4-3 Disk Space Requirements (in Blocks) 5-1 Information About the Installation Procedure 5-2 Installation Procedure 7-1 Are Further Licenses Necessary? 7-2 Licensing Options 7-3 Styles of the ALL-IN-1 Client Services Access License 7-4 Network Transport Mechanisms 8-1 Displaying the Manage AIDA Servers Menu 8-2 Managing AIDA Servers 8-3 AIDA Server Configuration Details 8-4 Factors That Affect Performance of an AIDA Server 8-5 Process Quotas Affecting the AIDA Server 8-6 OA$AIDA_FLUSH_TIME Values 8-7 How to Create an AIDA Library Search Order 8-8 How to Use a Library Search Order for Testing 8-9 AIDA Server States 8-10 Options on the Index of Server Connections Menu 9-1 Management Tasks for the File Cabinet Server 9-2 Displaying the Manage Servers Menu 9-3 Creating an Entry for a Remote File Cabinet Server 9-4 File Cabinet Server Configuration and Attributes 9-5 Creating a Local File Cabinet Server 9-6 Building an Index of Server Clients 9-7 Options on the Manage Server Clients Index Menu 9-8 Monitoring the Performance of a File Cabinet Server 9-9 Process Quotas for File Cabinet Servers 9-10 Drawer Cache Attributes 10-1 ALL-IN-1 Conditions for Enabling Broadcast Messages 10-2 OA$PC_NOTIFY Data Set 11-1 Troubleshooting Tools 11-2 Questions and Answers about AIDA Server Log Files 11-3 Activities That You Can Trace 11-4 Questions and Answers about AIDA Server Trace Files 11-5 How to Enable Tracing for an AIDA Server 11-6 Questions and Answers about PC Broadcast Server Log Files 12-1 How to Solve Problems with Broadcast Messages 12-2 Starting and Stopping the PC Broadcast Server