CONTENTS

  Title Page

  Copyright Page

  Preface

  1      Overview

  1.1     Routing Package Processing

  1.2     Client/Server Model

  1.3     Programming Functions

  1.4     Templates

  1.5     Routing Packages
    1.5.1      Roles
    1.5.2      Routing
    1.5.3      Tracking
    1.5.4      Attachments
    1.5.5      Signatures

  2      Preparing to Install TeamRoute

  2.1     Prerequisite and Optional Software

  2.2     VMS License Management Facility

  2.3     Installation Procedure Requirements
    2.3.1      Privileges and Disk Space
    2.3.2      System Parameters
      2.3.2.1      Checking System Parameter Values
      2.3.2.2      Calculating the Values for GBLPAGES and GBLSECTIONS
      2.3.2.3      Changing System Parameter Values with AUTOGEN
    2.3.3      Process Account Quotas
    2.3.4      VMSINSTAL Requirements
    2.3.5      Backing Up Your System Disk

  3      Installing TeamRoute

  3.1     The Installation Procedure

  3.2     Error Recovery

  4      After Installing TeamRoute

  4.1     Running the Installation Verification Procedure Separately

  4.2     Editing the System Files

  4.3     Modifying System Parameters

  4.4     VAXcluster Considerations

  4.5     Determining and Reporting Problems

  5      System Management

  5.1     The TMRMAN Utility

  5.2     Starting TeamRoute Services

  5.3     Maintaining Service Agents

  5.4     Maintaining the Template Library

  5.5     Maintaining the Registered Applications File

  5.6     Granting the TMR$APPLICATION Identifier

  A   Sample Installation

  B   Installed Files and Logical Names

  C   Service Agent Diagnostics

  C.1     Informational Messages

  C.2     Warning Message

  C.3     Error Messages

  C.4     Fatal Messages

  D   TMRMAN Utility Diagnostics

  D.1     Informational Messages

  D.2     Warning Messages

  D.3     Error Messages

  E   TeamRoute System Diagnostics

  E.1     Informational Messages

  E.2     Warning Messages

  E.3     Error Messages

  E.4     Fatal Message

  F   Transaction file

  F.1     Overview

  F.2     Record Format
    F.2.1      Fixed-Length Fields
    F.2.2      Variable-Length Fields

  FIGURES

  1 Conventions

  1-1        TeamRoute Client/Service Agent Domain

  1-2        Physical Template with Work-Item Copies

  TABLES

  2-1        Prerequisite and Optional Software

  2-2        Disk Space Requirements

  2-3        Minimum Required System Parameter Values

  2-4        Process Account Quotas for the Installing Account

  5-1        Modes of the TMR$CONTROL Utility

  B-1        File Names and Locations

  F-1        Transaction File Fixed-Length Fields

  F-2        Transaction File Variable-Length Fields