CONTENTS Title Page Copyright Page Preface 1 System Watchdog Consolidator 1.1 Software Components 1.1.1 Consolidator Polling Sequence 1.1.2 Single Event Message Display 1.1.3 Continuous Event Message Display 1.2 Event Types 1.2.1 Priority Levels 1.2.2 Notification Options 1.2.3 Classes of Event Coverage 1.3 Getting Started with System Watchdog 1.3.1 Creating a Profile 1.3.2 Running a Consolidator Process 1.3.3 Modifying a Profile and Reconfiguring the Consolidator 1.3.4 Using the SHOW Commands 1.3.5 Using the Controller Commands 1.4 Managing Consolidator Processes 1.4.1 Choosing a Profile 1.4.2 Starting the Controller 1.4.3 Starting a Consolidator Process 1.4.4 Starting an Event Message Display 1.4.5 Adding or Deleting External Messages 1.4.6 Controlling Consolidator Processes 1.4.7 Troubleshooting Tools 2 Event Descriptions 2.1 Network Events 2.1.1 Node Unreachable 2.1.2 Node Out Of Resources 2.1.3 Node Unknown 2.1.4 No SNS Server 2.1.5 Connection Problems 2.2 System/Process Events 2.2.1 Exclusions 2.2.2 CPU Errors 2.2.3 Memory Errors 2.2.4 Disabled Memory 2.2.5 Disk Errors 2.2.6 Ethernet Errors 2.2.7 HSC Problem 2.2.8 CI Problem 2.2.9 Printer Stalled 2.2.10 Process Looping 2.2.11 Disk Near Full 2.2.12 Shadow Set Problem 2.2.13 Disk State Problem 2.2.14 Software Write Locked 2.2.15 Batch Queue Problem 2.2.16 Device Queue Problem 2.2.17 Queue Manager Problem 2.2.18 Internal Messages 2.2.19 Missing Process 2.2.20 Missing Batchjob 2.2.21 Interactive Login Limit 2.2.22 Processor Stopped 2.2.23 Time Consistency 2.2.24 Validation Error 2.3 External Events 2.4 Event Code Summary 3 Controller Commands ADD MESSAGE CONVERT DELETE MESSAGE DISABLE DISABLE LOG DISABLE NODE DISABLE NOTIFICATION EDIT PROFILE ENABLE ENABLE LOG ENABLE NODE ENABLE NOTIFICATION EXIT HELP HIDE MESSAGE POLL RECONFIGURE SET SET COLLECTING SET CONSOLIDATOR SET LOG SET POLLING_INTERVAL SHOW SHOW CONSOLIDATOR SHOW EVENTS SHOW EVENTS /CONTINUOUS SHOW LOG SHOW MESSAGE START CONSOLIDATOR STOP CONSOLIDATOR 4 Profile Management 4.1 Gathering System Information 4.2 Creating a Profile 4.3 Adding Profile Entries 4.3.1 Step 1. Invoke the Profile Editor 4.3.2 Step 2. Add Action Routine Sets 4.3.3 Step 3. Add Mailbox Sets 4.3.4 Step 4. Add DECtalk Sets 4.3.5 Step 5. Modify DECtalk Sets 4.3.6 Step 6. Add Event Classes 4.3.7 Step 7. Modify Event Classes 4.3.8 Step 8. Add External Message Classes 4.3.9 Step 9. Modify External Message Classes 4.3.10 Step 10. Add the Nodes to be Polled 4.3.11 Step 11. Add Node Objects for the Nodes Being Polled 4.3.12 Step 12. Set Consolidator Parameters 4.3.13 Step 13. Set Display Parameters 4.3.14 Step 14. Show the Profile Contents 4.4 Additional Commands 4.5 Profile Contents Summary 5 Profile Editor Commands @ ADD ADD ACTION_ROUTINE_SET ADD CLASS ADD DECtalk_SET ADD EXTERNAL_MESSAGE_CLASS ADD MAILBOX_SET ADD NODE ADD NODE node_object COPY COPY ACTION_ROUTINE_SET COPY CLASS COPY DECtalk_SET COPY EXTERNAL_MESSAGE_CLASS COPY MAILBOX_SET COPY NODE DELETE DELETE ACTION_ROUTINE_SET DELETE CLASS DELETE DECtalk_SET DELETE EXTERNAL_MESSAGE_CLASS DELETE MAILBOX_SET DELETE NODE DELETE NODE node_object EXIT HELP MODIFY MODIFY ACTION_ROUTINE_SET MODIFY CLASS MODIFY DECtalk_SET MODIFY EXTERNAL_MESSAGE_CLASS MODIFY MAILBOX_SET MODIFY NODE MODIFY NODE node_object QUIT SET SET CONSOLIDATOR SET DISPLAY SHOW SPAWN 6 Profile Editor Windows 6.1 System Watchdog Manager Window 6.1.1 Opening a Profile 6.1.2 Pull-Down Menus for an Open Profile 6.1.3 Command Pull-Down Menus 6.1.4 Command Select Windows 6.2 Adding Entries to a Profile 6.2.1 Adding Entries of the Same Type 6.2.2 Adding Multiple Node Entries 6.2.3 Copying Nodes with Node Objects 6.2.4 Function Buttons 6.2.5 Navigating Through a Command Window 6.3 Adding a Mailbox Set 6.4 Adding an Action Routine Set 6.5 Adding a DECtalk Set 6.6 Adding an Event Class 6.7 Adding an External Message Class 6.8 Adding a Node 6.9 Adding Node Objects and Exclusions 6.9.1 Missing Batch Jobs 6.9.2 Stalled Printer Queues 6.9.3 Interactive Login Limit 6.9.4 Disk Free Space 6.9.5 Shadow Sets 6.9.6 Missing Processes 6.9.7 Exclusion Entries 6.10 Verifying Display Parameters 6.11 Verifying Consolidator Parameters 6.12 Verifying Profile Contents 7 User Programming 7.1 Using Action Routines 7.2 Using Mailbox Reader Programs 7.3 Using the Callable Interface for External Messages A Controller Command Summary B Profile Editor Command Summary C Logical names used by System Watchdog D Hints and Tips for Using System Watchdog Glossary of Terms FIGURES 1-1 System Watchdog Processes and Functions 1-2 Single Event Message Display 1-3 Continuous Event Message Display 1-4 Continuous Event Message Display 6-1 System Watchdog Manager Window 6-2 Select Profile Window 6-3 Pull-Down Menus for an Open Profile 6-4 Command Pull-Down Menus 6-5 Select Node Window for the Modify Node Command 6-6 Add Mailbox Set Window 6-7 Add Action Routine Set Window 6-8 Add DECtalk Set Window 6-9 Add Class Window 6-10 Add External Message Class Window 6-11 Add Node Window 6-12 Missing Batch Jobs Window 6-13 Stalled Printer Queues Window 6-14 Interactive Login Limit Window 6-15 Disk Free Space Window 6-16 Shadow Sets Window 6-17 Missing Processes Window 6-18 Exclusion Entries Window 6-19 Modify Display Parameters Window 6-20 Modify Consolidator Parameters Window 6-21 Show Profile Window TABLES 1 Supported Platforms 2-1 Event Code Summary C-1 Logical Names used by System Watchdog