CONTENTS Title Page Copyright Page Preface Part I User's Guide 1 Using the DQS Software Understanding the Software Getting Help With DQS 2 Printing Files Using DQS Software Printing in Network Environments Understanding Print Job Messages Printing with Forms Using PRINT Command Qualifiers Understanding PRINT Command Error Messages 3 Viewing the Status of Print Jobs The QSHOW Command Checking the Status of a Print Job Using QSHOW Command Qualifiers Understanding QSHOW Error Messages 4 Deleting Print Jobs From a Queue The QDELETE/ENTRY Command Deleting a Print Job Understanding QDELETE Error Messages 5 Modifying the Characteristics of a Job The QSET/ENTRY Command Modifying a Print Job Using QSET Command Qualifiers Understanding QSET Error Messages 6 Spooling Files to a Client Queue Part II System Manager's Guide 7 Understanding the DEC Distributed Queuing Service Overview of the DQS Software Primary Functions of the DQS Software Functions of the DQS Commands Functions of DQS Software Components The DQS Notification Service The DQS Symbionts Defining Forms on Client and Server Nodes The DQS Server Account The Significance of Parameter 8 in DQS Printing Configuring DQS Software Using Daisy-Chained Queues DQS Error Conditions DQS Security Issues and Access Rights Processes Created by DQS Software Devices Supported by DQS Software Batch Jobs and DQS Printing 8 Configuring and Managing a DQS Server Overview of Server Management Defining Server System Logical Names Modifying Definitions of Certain Logical Names Before You Set Up Remote Queues Understanding How to Set Up Remote Queues Understanding the Configuration File Setting Up Remote Queues Enabling Network Access Denying Client Node Authorization to the DQS Server Granting Client Node Authorization to the DQS Server Making Your Changes Take Effect Determining How Clients are Accessing a Server Controlling the Note on the Job Banner Page Enabling Status Messages for Queues Enabling the DQS Print Symbiont To Control Remote Queues Specifying the Scanning Interval for Server Notification Specifying a Directory for PrintServer Log Files Specifying the Priority of the Server Process Specifying the Maximum Priority of DQS Print Jobs Specifying the Duration of Links to Client Nodes Moving the Server Account Directory to Another Device Advanced VMScluster DQS Configurations Specifying Unique Notifier Lock Names in a VMScluster Environment Redefining DQS$SERVER_CONFIG_DAT_FILE and DQS$SERVER_CONFIG_TXT_FILE Specifying Remote Queues on a VMScluster System Configuring Daisy-Chained Queues Summary of Server Tasks 9 Configuring and Managing a DQS Client Overview of Client Management Managing Client Processes Creating Client Queues with DQS$IMPORT.COM Creating Client Queues with More Advanced Methods Temporarily Changing the Definition of a Client Queue Deleting Client Queues Configuring Client Nodes in a VMScluster Environment Synchronizing Client and Server Forms Definitions Spooling to a Client Queue Controlling the Note on the Job Banner Page Regulating Forms Checking 10 Troubleshooting General Troubleshooting Guidelines Running the IVP Problem: Remote Notification Is Not Working for Any Jobs Problem: Notification of Print Job Completion Is Not Occuring for Some Jobs Problem: Jobs Remain in the Remote Queue With Completion Status Problem: A Job Is Not Printing Problem: Many DQS Client Queues Slow Down the Network Part III Installation Guide 11 What You Need to Know Required Hardware and Software Licensing Processes Created First-time Installation Considerations Upgrade Considerations Time Required to Install 12 Do This First Inspect the Distribution Kit Review DQS Installation Prepare for VMScluster Installation Log In to a Privileged Account Access Online Release Notes Determine Process Account Quotas Determine Disk Space Set Up an Alternate Working Device Register Your License Perform System Maintenance Procedures Perform First-Time Installation Activities Back Up Your System Disk 13 Using the PCSI Utility Accessing Release Notes Starting the Installation: DCL Interface Obtaining DCL Help Determining Installation Defaults: DCL Interface Verifying Preinstallation Tasks: DCL Interface Stopping and Restarting: DCL Interface Responding to Questions: DCL Interface Determining Installation Progress: DCL Interface Starting the Installation: Motif Interface Obtaining Motif Help Selecting Product Options: Motif Interface Stopping and Restarting: Motif Interface Recovering from Errors 14 Using the VMSINSTAL Utility Accessing Release Notes with VMSINSTAL Starting the Installation Procedure Stopping and Restarting the VMSINSTAL Procedure Responding to Installation Questions Following Installation Progress 15 After Installing DQS Software Postinstallation Tasks: New Server Installation Postinstallation Tasks: New Client Installation Postinstallation Tasks for All Systems: New Installation Postinstallation Tasks: Upgrade Server Installation Postinstallation Tasks: Upgrade Client Installation Postinstallation Tasks for All Systems: Upgrade Installation Postinstallation Tasks: VMScluster Nodes Part IV Appendixes A DQS User Messages Message Section B DQS System Manager Messages DQS Message Format Submitting a Software Performance Report Message Section C Server and Client System Logical Names DQS Product Logical Names DQS Server Logical Names Client Logical Names D Using DQS With Various Symbionts How Various Symbionts Function Modifying Your Symbiont To Output Client Job Information E Files Installed or Modified on the System Files Installed on Server Nodes Files Installed on Client-Only Nodes Files Modified by the Installation Accounts and Processes Added Installed Images F Sample Installations Sample PCSI Installation on an OpenVMS System Sample VMSINSTAL Installation on an OpenVMS AXP System G DQS Installation Messages Installation Error Messages IVP Error Messages Error Reporting Glossary