CONTENTS Title Page Copyright Page Preface 1 Overview of ALL-IN-1 Mail Networks 1.1 Introduction 1.1.1 What is a Mail Network? 1.2 DECnet 1.3 Message Router 1.3.1 Message Router Transfer Service 1.3.2 Message Router Directory Service 1.3.3 Message Router Management Service 1.4 Message Router VMSmail Gateway 1.5 ALL-IN-1 User Agent 1.5.1 ALL-IN-1 Mailbox 1.5.2 Sender and Fetcher Batch Jobs 1.5.3 Postmaster Account 1.6 Network Profile 2 Planning 2.1 Introduction 2.1.1 Directories Provided with ALL-IN-1 2.2 Planning the Use of the Mail Directory 2.2.1 Benefits of Using the Mail Directory 2.2.2 Costs of Using the Mail Directory 2.2.3 Which Directory Should be the Primary Directory? 2.2.4 Should the Node be a World Search Node? 2.2.5 Are Any Users Already in the Mail Directory? 2.3 Planning Message Router Exception Reporting 2.3.1 Planning the Configuration 2.4 Planning the Network Profile 3 Setting Up an ALL-IN-1 Mail System 3.1 Introduction 3.1.1 State of the Mail System After Installation 3.2 Populating the Mail Directory 3.2.1 Adopting Existing Mail Directory Entries 3.2.2 Deleting Multiple Entries 3.2.3 Authorizing Users to Send Mail To Non-Digital Systems 3.3 Changing the Mail Directory Setup After Installation 3.3.1 Changing the Primary Directory 3.3.2 Adopting the Mail Directory After Installation 3.4 Setting Up the ALL-IN-1 Mailbox 3.4.1 Removing the Mailbox Password 3.5 Enabling Exception Reporting to Run as a Batch Job 3.5.1 Preparing to Run the Configuration Procedure 3.5.2 Running the Configuration Procedure 3.5.3 Restarting Your MAILbus System 3.6 Setting Up the Network Profile 3.6.1 Defining the Network Topology for the Network Profile 3.6.2 Entering ALL-IN-1 Users into the Network Profile 3.7 Specifying the Time Zone and Time Offset 3.8 Limiting the Number of Addressees on Messages 3.9 Defining the Format for Lists of Addressees 4 Addressing, Sending, and Delivering Messages 4.1 Introduction 4.1.1 Structure of Messages 4.2 Addressing Messages 4.2.1 Where ALL-IN-1 Searches for an Address 4.2.2 Addressing Users Who Are Not in One of the Directories 4.3 How the Sender Sends Messages 4.3.1 Sending Express Class Messages 4.3.2 Sending First and Second Class Messages 4.3.3 If the Message Is Not Sent 4.4 Sending Messages Written with WPS-PLUS 4.5 How the Fetcher Fetches Messages 4.5.1 If the Message Is Not Received 5 Managing ALL-IN-1 Mail 5.1 Mail Management Tasks 5.2 Manage Messaging Menu 5.3 Controlling the Sender and Fetcher 5.3.1 Putting the Sender on Hold (HS) 5.3.2 Putting the Fetcher on Hold (HF) 5.3.3 Aborting the Sender (AS) 5.3.4 Aborting the Fetcher (AF) 5.3.5 Starting the Sender (SS) 5.3.6 Starting the Fetcher (SF) 5.3.7 Running the Sender (RS) 5.3.8 Running the Fetcher (RF) 5.3.9 Displaying the Sender and Fetcher Status (DS) 5.3.10 Displaying Messages Waiting in the Sender Queue (DQ) 5.3.11 Showing the Sender and Fetcher Queues (SBQ) 5.3.12 Defining a New Batch Queue for the Sender and Fetcher 5.3.13 Changing the Frequency of the Sender and Fetcher Batch Jobs 5.3.14 Setting the Sender and Fetcher Retry Limits (SRL) 5.3.15 Creating New Accounts for the Sender and Fetcher 5.4 Monitoring the Log Files 5.4.1 Opening New Log Files (SL) 5.5 Interactive Message Router Exception Reporting 5.5.1 Reconfiguring Exception Reporting 5.6 Changing the Mailbox Password (CMP) 5.7 Specifying the Time Zone and Time Offset (CTZ) 5.8 Resetting a User's Unread Message Count (RUC) 5.9 Displaying the Status of a Message (SH) 5.10 Canceling a Deferred Message (CM) 5.11 Maintaining the Network Profile 5.11.1 Updating the Multi-Nodes File (ISM) 5.11.2 Deleting ALL-IN-1 Entries from the Network Profile 5.11.3 Maintaining Non-ALL-IN-1 Users (MAD) 6 Solving Problems 6.1 Introduction 6.1.1 Sources of Information 6.1.2 Tracing a Local Message in ALL-IN-1 6.1.3 Tracing a Remote Message in ALL-IN-1 6.1.3.1 Tracing a Message at the Destination Node 6.2 Error Messages 6.2.1 Errors Reported in the Error Log File 6.2.2 Remote Message Router Error Messages 6.2.3 Mail Directory Error Messages 6.2.4 ALL-IN-1 Solutions 6.2.5 Message Router Solutions (Management Action Procedures) A Logical Names Used in ALL-IN-1 Mail FIGURES 2-1 All Nodes in Contact for Updating the Network Profile 2-2 Two Nodes in Control for Updating the Network Profile 4-1 Structure of a Message 5-1 Manage Messaging Menu TABLES 2-1 Default Configuration Parameters 4-1 Addresses for Users Not in a Directory 6-1 Task Ratings A-1 Logical Names A-2 ALL-IN-1 Symbols