 






    Software
    Product
    Description

 _____________________________________________________________________

 PRODUCT NAME:  DEC Computer Integrated Telephony       SPD 29.91.03
                Server for VMS,[*] Version 2.1


DESCRIPTION                         DEC CIT Server for VMS also
DEC Computer Integrated             supports communication with
Telephony (DEC CIT) Server is       one or more DECvoice DTC04
a software product which            modules (North American
provides functional                 version only).

integration between Digital         DEC CIT Server for VMS,
Equipment Corporation's             Version 2.1 is functionally
computing environment and a         compatible with DEC CIT
CIT-compatible PBX.                 Server, Version 2.0.

DEC CIT for VMS software adds       In the Digital computing environ-
support for:                        ment, access to the CIT Server is
   o  Monitoring ACD groups         through the DEC Computer Integrated
                                    Telephony Applications Interface
   o  Setting the status for        (CIT Applications Interface) for
      ACD Agents                    VMS. These software products pro-

   o  Support of Calling Line       vide programmers with an appli-
      ID (CLID), Automatic          cations interface comprised of a
      Number Identification         library of VMS routines. These rou-
      (ANI), and Dialed Number      tines allow the applications pro-
      Identification Service        grammer to establish and control
      (DNIS) features               logical communications channels
DEC CIT Server for VMS,             between a CIT client and a PBX.
Version 2.1 is also a               These channels can be used for ba-
maintenance release for DEC         sic call processing such as mak-
CIT Server Version 2.0. It          ing and accepting telephone calls,
continues support for:              and additional call processing such
                                    as transfer calls and conference
   o  The HCI protocol on           calls.

      Mitel's SX2000[TM] PBX        The CIT Applications Interface rou-

   o  The Meridian Link[TM]         tines also allow the programmer
      (ISDN/AP) protocol on         to establish communications chan-
      the Northern Telecom          nels with one or more DECvoice mod-
      Meridian[TM] 1 PBX            ules installed on a CIT server.
   o  The ACL/H protocol on         Through the CIT interface, a DECvoice
      the Siemens' HICOM[TM]        module provides a voice response
      300 series PBXs               unit that can be used for voice
   o  The HCI protocol on           digitization (for example, record-
      British Telecom's Regent      ing messages over a telephone) and
      257 PBX available in the      voice synthesis which converts text
      United Kingdom (UK)           messages to speech.

                               DIGITAL                   January 1991

                                                          AE-LN55D-TE

 


DEC Computer Integrated Telephony                        SPD 29.91.03



The CIT Server software resides     INSTALLATION
on a VAX host. For PBX functions,   Only experienced customers
the VAX must be connected to a CIT- should attempt installation of
compatible PBX by means of a syn-   this product. Digital
chronous communications link. The   recommends that all other
CIT Server software communicates    customers purchase Digital's
with the CIT-compatible PBX and     Installation Services. These
the CIT Applications Interface clienservices provide for
nodes. It acts as an intermedi-     installation of the software
ary, passing messages between the   product by an experienced
PBX and the CIT Applications In-    Digital Software Specialist.
terfaces. For voice functions, one
or more DECvoice DTC04 modules and  If one or more DECvoice
Telephone Line Interface (TLI) as-  modules are required, the
semblies must be installed on the   modules should be installed
CIT server node.                    before the CIT Server
                                    software. The DECvoice system
Documentation                       should be installed either by
                                    experienced customers or by
The DEC CIT Server                  Digital's Installation
documentation includes:             Services.

   o  DEC CIT Server for            In addition, if the link to a
      VMS-Installation              PBX is required and the
   o  DEC CIT Server for            customer is not experienced
      VMS-System Management         with installing a CIT-
                                    compatible PBX, they should
Further information on CIT          consult their PBX distributor.
related software is available
in the documentation                HARDWARE REQUIREMENTS
describing the DEC CIT
Applications Interface              VAX, MicroVAX, VAXstation or
product. This documentation         VAXserver configuration as
includes:                           specified in the System

   o  DEC CIT for VMS -             Support Addendum (SSA
      Programming                   29.91.03-x).

   o  DEC CIT Applications          For a link to a PBX, a
      Interface for VMS -           customer must have a
      Installation                  CIT-compatible PBX configured
                                    to support the particular PBX
                                    link protocol. Also, support
                                    of voice functions requires
                                    one or more DECvoice modules.











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DEC Computer Integrated Telephony                        SPD 29.91.03



SOFTWARE REQUIREMENTS *             SOFTWARE LICENSING

   o  VMS Operating System.         This software is furnished
   o  DECnet-VAX (end-node or       under the licensing provisions
      full function node            of Digital Equipment
      license) if more than         Corporation's Standard Terms
      one VAX is part of the        and Conditions. For more
      configuration.                information about Digital's
                                    licensing terms and policies,
   o  VAX Wide Area Network         contact your local Digital
      (WAN) Device Drivers.         office.

   o  DEC CIT Applications
      Interface for VMS must        LICENSE MANAGEMENT FACILITY
      be installed either on        This layered product supports
      the same node as the DEC      the VMS License Management
      CIT Server software, or       Facility.
      on another node linked
      to the CIT Server host        License units for this product
      by DECnet.                    are allocated on a

The DEC CIT Server software         CPU-capacity basis.

can support multiple CIT            For more information on the
Application Interfaces over         License Management Facility,
DECnet.                             refer to the VMS Operating

   *  Refer to the System           System Software Product
      Support Addendum for          Description (SPD 25.01.xx) or
      availability and              the License Management
      required versions of          Facility Manual of the VMS
      prerequisite/optional         Operating System documentation
      software (SSA                 set.

      29.91.03-x).                  For more information about

                                    Digital's licensing terms and
ORDERING INFORMATION                policies, contact your local
                                    Digital office.
   Software Licenses:
   QL-VGYA*-**                      SOFTWARE PRODUCT SERVICES
   Software Media: QA-VGYAA-**
   Software Documentation:          A variety of service options
   QA-VGYAA-GZ                      are available from Digital.
   Software Product Services:       For more information, contact
   QT-VGYA*-**                      your local Digital office.

   *  Denotes variant fields.
      For additional
      information on available
      licenses, services, and
      media, refer to the
      appropriate price book.



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DEC Computer Integrated Telephony                        SPD 29.91.03



SOFTWARE WARRANTY                      [TMMeridian and Meridian
                                          Link are trademarks of
Warranty for this software                Northern Telecom.
product is provided by Digital         [TMSX2000 is a trademark of
with the purchase of a license            Mitel Corporation.
for the product as defined in
the Software Warranty Addendum         [TMThe DIGITAL Logo, BI,
of this SPD.                              DECnet-VAX, Q-bus,
                                          UNIBUS, VAX, MicroVAX,
   *  Formerly VAX Computer               VAXstation, VAXserver,
      Integrated Telephony                and VMS are trademarks
      Server (VAX CIT Server).            of Digital Equipment
                                          Corporation.
   [TMHICOM is a trademark of
      Siemens AG.









































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