CONTENTS

  Title Page

  Copyright Page

  Information Map

  Information Table

  1      Introduction

  2      System Manager's View
    2.1 Building the AVERTZ Application and Databases
      2.1.1      Build Options
    2.2 Setting Up the AVERTZ Environment
      2.2.1      Creating AVERTZ Accounts
      2.2.2      Defining System Logical Names
    2.3 Managing the AVERTZ Environment
      2.3.1      Authorizing ACMS Users
      2.3.2      Authorizing ACMS Terminals
    2.4 Starting and Stopping ACMS and AVERTZ
      2.4.1      Starting ACMS and the AVERTZ Application
      2.4.2      Stopping the AVERTZ Application and ACMS

  3      User's View
    3.1 Entering AVERTZ
    3.2 Customer Reserves a Car
    3.3 Customer Checks Out a Car (Beginning the Rental)
    3.4 Customer Checks In a Car (Ending the Rental)

  4      Behind the Scenes
    4.1 Applications and Procedures
    4.2 Task Definition Language
    4.3 More AVERTZ . . .