CONTENTS Title Page Copyright Page Preface 1 Introduction to Managing MRS 1.1 How Does MRS Work? 1.2 Checklist of Management Tasks 2 Maintaining the Directory Service 2.1 How Does MRS Use the Directory Service? 2.2 Responsibility for the Directory Service 2.3 Using MBMAN to Maintain the Directory Service 2.3.1 Running MBMAN 2.3.2 MBMAN Commands 2.3.3 MBMAN Command Syntax 2.3.4 MBMAN Qualifiers 2.3.4.1 Introduction 2.3.5 Building a Directory Service Subscriber Entry 2.3.5.1 Building a Subscriber Entry for a User of a Message Router-based User Agent 2.3.5.2 Building a VMSmail Subscriber Entry 2.3.5.3 Exchanging Messages with Message Router VMSmail Gateway 2.3.6 Checking a Built Object 2.3.7 Resetting a Built Object 2.3.8 Adding a Built Object to the Directory Service 2.3.9 Displaying a Subscriber Entry 2.3.10 Selecting a Subscriber Entry 2.3.11 Modifying a Subscriber Entry 2.3.12 Displaying a Modified Object 2.3.13 Resetting a Modified Object 2.3.14 Adding a Modified Object to the Directory Service 2.3.15 Deleting a Subscriber Entry 2.3.16 Exiting from MBMAN 2.4 Enabling IBM Users to Use Other MAILbus Gateways 2.4.1 Creating Directory Service Entries for IBM Users 2.4.1.1 Example 2.4.2 Creating Directory Service Entries for Users of Other Mail Systems 2.4.3 Creating a Directory Service Entry for the MRS Postmaster 2.4.3.1 Example 3 Preparing to Configure MRS 3.1 Introduction 3.2 Configuration Options 3.2.1 The DECnet/SNA Gateway Name 3.2.2 The SNA Access Name 3.2.3 The MRS Receive Session Address 3.2.4 The MRS Send Session Address 3.2.5 The DIGITAL Routing Element Name 3.2.6 The IBM DISOSS Routing Element Name 3.2.7 The Keyword Character Set 3.2.8 Accepting the Default Answer to Remaining Questions 3.2.9 The MRS Mailbox Name 3.2.10 The MRS Device Name 3.2.11 The DIGITAL Routing Group Name 3.2.12 The IBM SNADS Routing Group Name 3.2.13 The IBM SNADS Hopcount 3.2.14 The MRS Batch Queue Name 3.2.15 The Retry Limit 3.2.16 Binary Files From IBM SNADS 3.2.17 Types of Message MRS Sends to IBM DISOSS 3.2.18 Passing DCA RFT and DCA FFT Documents Through MRS Unconverted 3.2.19 Directory Service Lookup of Recipients of DISOSS Notes 3.2.20 The Distribution List on DISOSS Notes 3.2.21 Suppressing Comment Control Blocks 3.2.22 Non-Delivery of Messages with Large Text Records 3.2.23 Non-Registration of MRS Users in the Directory Service 3.2.23.1 Autoforwarding Messages from an IBM Network to IBM SNADS 3.2.23.2 Changing the Senders Address on Autoforwarded Messages 3.3 Checklist of Configuration Preparations 4 Configuring MRS 4.1 Introduction 4.2 Upgrading MRS to Version 1.2 4.3 The MRS Configuration Procedure 4.4 The Configuration Verification Procedure (CVP) 4.5 Completing the Configuration 5 Stopping, Starting, Reconfiguring and Tuning MRS 5.1 Introduction 5.2 Stopping and Starting MRS 5.2.1 Stopping MRS 5.2.2 Starting MRS 5.3 Reconfiguring MRS 5.3.1 When to Reconfigure MRS 5.3.2 The Configuration Commands 5.3.3 Renaming the MRS Mailbox 5.3.4 The Procedure for Reconfiguring MRS 5.3.4.1 Stopping MAILbus 5.3.4.2 Running the MAILbus Configuration Procedure 5.3.4.3 Restarting the MAILbus 5.4 Tuning of MRS Resource Quota Values 5.5 Adding Non-standard Logicals to MRS 6 Interpreting the MRS Information Log File 6.1 Introduction 6.2 Log File Entries 6.2.1 Messages from DIGITAL to IBM SNADS 6.2.2 Distributions from IBM SNADS to DIGITAL 6.3 MRS Error Logging 6.4 Large or Complex WPS-PLUS Documents that Exceed Converter Memory Limit 6.5 MRS Hibernation Period 6.5.1 Determining the Status of the MRS process After a Fatal Error 6.6 The MRS Restart Procedure 6.7 What to Do If MRS Stops Unexpectedly 7 Management Action Procedures 7.1 Introduction 7.2 An Example Management Service Exception Report 7.3 How to Use the MAPs 7.4 MRS MAPs 7.4.1 MAP MRS 1 7.4.2 MAP MRS 2 7.4.3 MAP MRS 3 7.4.4 MAP MRS 4 7.4.5 MAP MRS 5 7.4.6 MAP MRS 6 7.4.7 MAP MRS 7 7.4.8 MAP MRS 8 7.4.9 MAP MRS 9 7.4.10 MAP MRS 10 7.4.11 MAP MRS 11 7.4.12 MAP MRS 12 7.4.13 MAP MRS 13 7.4.14 MAP MRS 14 7.4.15 MAP MRS 15 7.4.16 MAP MRS 16 7.4.17 MAP MRS 17 7.4.18 MAP MRS 18 7.4.19 MAP MRS 19 7.4.20 MAP MRS 20 7.4.21 MAP MRS 21 7.4.22 MAP MRS 22 7.4.23 MAP MRS 23 7.4.24 MAP MRS 24 A Sample Configuration B Comment Control Block Messages B.1 Introduction B.2 Comment Control Block Meanings C Error Messages C.1 Introduction C.2 Error Message Format C.3 Warning Messages C.4 Error Messages TABLES 2-1 MBMAN Qualifiers for all DIGITAL Users of MRS 3-1 Text Based Messages Sent From ALL-IN-1 to IBM SNADS 5-1 MRS Account Resource Quotas 7-1