CONTENTS Title Page Copyright Page Preface 1 Introduction to ALL-IN-1 Administration 1.1 ALL-IN-1 Administrator's Responsibilities 1.2 The ALL-IN-1 Administration Menu 1.3 Checking the Results of Administration Tasks 2 Stopping and Starting ALL-IN-1 2.1 Shutting Down ALL-IN-1 2.1.1 Canceling a Shutdown 2.2 Restarting ALL-IN-1 3 Supporting Users 3.1 Helping Users with Problems 3.1.1 Changing Passwords 3.1.2 Exceeded Document Quota or Disk Quota 3.1.3 Addressing Messages 3.1.4 Printing Documents 3.1.5 SEARCH Privilege 3.1.6 Using Shared Drawers 3.1.7 Handling Types and Document Templates 3.2 Maintaining System Distribution Lists 3.3 Maintaining the Corporate Phone Directory 3.4 Organizing Training 3.4.1 Sources of ALL-IN-1 Information 3.4.2 Training Programs 4 Managing User Accounts 4.1 Keeping Account Information Up-to-Date 4.2 Working on Several Accounts 4.3 Creating a User Account 4.3.1 Solving Problems With Creating Accounts 4.4 Modifying Accounts 4.4.1 Changing the Details in One Account 4.4.2 Changing the Details in More than One Account 4.5 Renaming an Account 4.5.1 Renaming an Auto-forward Account 4.5.2 Solving Problems with Renaming Accounts 4.6 Changing a User's Password 4.6.1 Solving Problems with Changing Passwords 4.7 Account Fields 4.7.1 ALL-IN-1 Account Details 4.8 Deleting Accounts 4.8.1 Deleting a Single Account 4.8.2 Deleting More Than One Account 4.8.3 Solving Problems With Deleting Accounts 4.9 Reading Account Details 4.10 Printing Account Details 4.11 Nominating Other Administrators 4.11.1 Solving Problems with Nominating Administrators 4.11.2 Removing Administrator's Privileges 5 Managing Queues 5.1 Working on Queues and Jobs 5.2 Updating Job and Queue Indexes 5.3 Monitoring Queues 5.4 Merging Print Queues 5.5 Changing Mounted Print Forms 5.6 Changing Queue Characteristics 5.7 Managing Jobs 5.8 Solving Problems With Jobs 6 Moving User Accounts 6.1 Moving Accounts to Another Disk 6.1.1 Moving a Single Account to Another Disk 6.1.2 Moving More than One Account to Another Disk 6.1.3 Solving Problems with Moving Accounts to Another Disk 6.2 Moving Accounts to Another System 6.2.1 Preparing Users for Moving Accounts 6.2.2 Gathering Information for Moving Accounts 6.2.3 Preparing a Single Account for Transfer over the Network 6.2.4 Preparing More Than One Account for Transfer Over the Network 6.2.5 Preparing a Single Account for Transfer by Tape 6.2.6 Preparing More Than One Account for Transfer by Tape 6.2.7 Solving Problems with Moving Accounts to Another System 6.2.8 Canceling the Transfer of Accounts to Another System 6.3 Moving Accounts Onto Your System 6.3.1 Moving Accounts Onto Your System using the Network 6.3.2 Moving Accounts Onto Your System by Tape 6.3.3 Solving Problems with Moving Accounts Onto Your System 6.3.4 Tasks to Perform After Transferring Accounts Onto Your System 7 ALL-IN-1 Housekeeping 7.1 ALL-IN-1 Maintenance Tasks 7.2 Scheduling Housekeeping Procedures 7.3 Compatibility of Housekeeping Procedures 7.4 Checking the Results of Housekeeping Procedures 7.5 Completing Housekeeping Procedure Forms 7.6 Scheduling the Procedure to Empty Users' Wastebaskets 7.7 Scheduling the Procedure to Reorganize File Cabinets 7.8 Scheduling the Procedure to Archive Documents 7.9 Scheduling the Procedure to Check that Users Have not Exceeded Document Quota 7.10 Scheduling the Procedure to Reorganize ALL-IN-1 Accounts 7.11 Scheduling the Procedure to Update Mail Addresses 7.12 Scheduling the Procedure to Delete Old Mail Addresses 7.13 Canceling a Scheduled Housekeeping Procedure 7.14 Solving Problems with Housekeeping Procedures 7.15 Checking Messages Waiting to be Transferred TABLES 4-1 ALL-IN-1 Account Fields 5-1 Options from an Index of Queues 5-2 Queue Statuses 7-1 Compatibility of Housekeeping Procedures