Software Product Description _____________________________________________________________________ PRODUCT NAME: DEC Computer Integrated Telephony SPD 29.91.03 Server for VMS,[*] Version 2.1 DESCRIPTION DEC CIT Server for VMS also DEC Computer Integrated supports communication with Telephony (DEC CIT) Server is one or more DECvoice DTC04 a software product which modules (North American provides functional version only). integration between Digital DEC CIT Server for VMS, Equipment Corporation's Version 2.1 is functionally computing environment and a compatible with DEC CIT CIT-compatible PBX. Server, Version 2.0. DEC CIT for VMS software adds In the Digital computing environ- support for: ment, access to the CIT Server is o Monitoring ACD groups through the DEC Computer Integrated Telephony Applications Interface o Setting the status for (CIT Applications Interface) for ACD Agents VMS. These software products pro- o Support of Calling Line vide programmers with an appli- ID (CLID), Automatic cations interface comprised of a Number Identification library of VMS routines. These rou- (ANI), and Dialed Number tines allow the applications pro- Identification Service grammer to establish and control (DNIS) features logical communications channels DEC CIT Server for VMS, between a CIT client and a PBX. Version 2.1 is also a These channels can be used for ba- maintenance release for DEC sic call processing such as mak- CIT Server Version 2.0. It ing and accepting telephone calls, continues support for: and additional call processing such as transfer calls and conference o The HCI protocol on calls. Mitel's SX2000[TM] PBX The CIT Applications Interface rou- o The Meridian Link[TM] tines also allow the programmer (ISDN/AP) protocol on to establish communications chan- the Northern Telecom nels with one or more DECvoice mod- Meridian[TM] 1 PBX ules installed on a CIT server. o The ACL/H protocol on Through the CIT interface, a DECvoice the Siemens' HICOM[TM] module provides a voice response 300 series PBXs unit that can be used for voice o The HCI protocol on digitization (for example, record- British Telecom's Regent ing messages over a telephone) and 257 PBX available in the voice synthesis which converts text United Kingdom (UK) messages to speech. DIGITAL January 1991 AE-LN55D-TE DEC Computer Integrated Telephony SPD 29.91.03 The CIT Server software resides INSTALLATION on a VAX host. For PBX functions, Only experienced customers the VAX must be connected to a CIT- should attempt installation of compatible PBX by means of a syn- this product. Digital chronous communications link. The recommends that all other CIT Server software communicates customers purchase Digital's with the CIT-compatible PBX and Installation Services. These the CIT Applications Interface clienservices provide for nodes. It acts as an intermedi- installation of the software ary, passing messages between the product by an experienced PBX and the CIT Applications In- Digital Software Specialist. terfaces. For voice functions, one or more DECvoice DTC04 modules and If one or more DECvoice Telephone Line Interface (TLI) as- modules are required, the semblies must be installed on the modules should be installed CIT server node. before the CIT Server software. The DECvoice system Documentation should be installed either by experienced customers or by The DEC CIT Server Digital's Installation documentation includes: Services. o DEC CIT Server for In addition, if the link to a VMS-Installation PBX is required and the o DEC CIT Server for customer is not experienced VMS-System Management with installing a CIT- compatible PBX, they should Further information on CIT consult their PBX distributor. related software is available in the documentation HARDWARE REQUIREMENTS describing the DEC CIT Applications Interface VAX, MicroVAX, VAXstation or product. This documentation VAXserver configuration as includes: specified in the System o DEC CIT for VMS - Support Addendum (SSA Programming 29.91.03-x). o DEC CIT Applications For a link to a PBX, a Interface for VMS - customer must have a Installation CIT-compatible PBX configured to support the particular PBX link protocol. Also, support of voice functions requires one or more DECvoice modules. 2 DEC Computer Integrated Telephony SPD 29.91.03 SOFTWARE REQUIREMENTS * SOFTWARE LICENSING o VMS Operating System. This software is furnished o DECnet-VAX (end-node or under the licensing provisions full function node of Digital Equipment license) if more than Corporation's Standard Terms one VAX is part of the and Conditions. For more configuration. information about Digital's licensing terms and policies, o VAX Wide Area Network contact your local Digital (WAN) Device Drivers. office. o DEC CIT Applications Interface for VMS must LICENSE MANAGEMENT FACILITY be installed either on This layered product supports the same node as the DEC the VMS License Management CIT Server software, or Facility. on another node linked to the CIT Server host License units for this product by DECnet. are allocated on a The DEC CIT Server software CPU-capacity basis. can support multiple CIT For more information on the Application Interfaces over License Management Facility, DECnet. refer to the VMS Operating * Refer to the System System Software Product Support Addendum for Description (SPD 25.01.xx) or availability and the License Management required versions of Facility Manual of the VMS prerequisite/optional Operating System documentation software (SSA set. 29.91.03-x). For more information about Digital's licensing terms and ORDERING INFORMATION policies, contact your local Digital office. Software Licenses: QL-VGYA*-** SOFTWARE PRODUCT SERVICES Software Media: QA-VGYAA-** Software Documentation: A variety of service options QA-VGYAA-GZ are available from Digital. Software Product Services: For more information, contact QT-VGYA*-** your local Digital office. * Denotes variant fields. For additional information on available licenses, services, and media, refer to the appropriate price book. 3 DEC Computer Integrated Telephony SPD 29.91.03 SOFTWARE WARRANTY [TMMeridian and Meridian Link are trademarks of Warranty for this software Northern Telecom. product is provided by Digital [TMSX2000 is a trademark of with the purchase of a license Mitel Corporation. for the product as defined in the Software Warranty Addendum [TMThe DIGITAL Logo, BI, of this SPD. DECnet-VAX, Q-bus, UNIBUS, VAX, MicroVAX, * Formerly VAX Computer VAXstation, VAXserver, Integrated Telephony and VMS are trademarks Server (VAX CIT Server). of Digital Equipment Corporation. [TMHICOM is a trademark of Siemens AG. 4